AutoNation Ford Corpus Christi

Alicia in the Service Dept gets an "A plus" for being so friendly and polite. Knowledgeable not pushy, great demeanor. Thank you Alicia. friendly and polite. Knowledgeable not pushy, great demeanor. Thank you Alicia. More

Walked in to get my Truck serviced was taken care of in a timely fashion awesome experience timely fashion awesome experience More

I took my vehicle to get checked and I did not have an appointement. They said it would take 4-5 days for it to be looked at. Well they looked at it on the 2nd day after leaving it there. They called me a appointement. They said it would take 4-5 days for it to be looked at. Well they looked at it on the 2nd day after leaving it there. They called me and told what was wrong with it. The Rep was very knowledgeable,friendly and professional. More

The last 2 service appointments I have had were amazing experiences. I love it here experiences. I love it here More

The appointment was easy to set up online, the customer rep was friendly. The service was fast. rep was friendly. The service was fast. More

Can't speak on the Service or Sales Dept, but if you need PARTS, do yourself a favor and go anywhere else but here. I went in for a part that had to be ordered, and when it arrived the next day and I return PARTS, do yourself a favor and go anywhere else but here. I went in for a part that had to be ordered, and when it arrived the next day and I returned, the young man who took my payment presented it to me with out any packaging. He also asked "Do you need a receipt?" as if to sway me into saying No. Good thing I took the receipt bc the part did Not fit (even after being ordered off my vin #) When I go to return the part, I encounter one of the most attitudinal and unprofessional older ladys I've ever interacted with. Without even taking her eyes off her computer screen, she says "you can't return without original packaging", I showed her my receipt and she just keeps parroting the same thing. When I attempted to explain that it wasn't received in packaging she responds "that wouldn't happen" - insinuating that I'm lying to her. Then a "white shirt" comes out (Jerry) who I explain the situation to. He too, insinuates that I'm lying when I tell him I didnt receive it in packaging. "I find that hard to believe.." he says. Really?! Check your cameras before you question the integrity of your customers! Finally he agrees to refund it but tells me it'll have to be a check since I paid cash, and that the check wouldn't be ready until the the end of the day. So I leave, and after calling back repeatedly to follow up, it took THREE business days for this check to be ready. So when I go in today to pick it up guess who it is, the attitudinal and unprofessional older lady that initially tried to turn me away. Seeing that she was once again preoccupied with whatever was on her computer screen, I stand and wait. Then, without saying a word, or so much as even looking at me, she walks to the counter on the right side of the office, grabs the check and sticks it out to me. Unbelievable. I was going to ask her name (as it wasn't listed on her shirt) but at this point I just take the check and leave. If you're reading this Lady, and you hate your job and hate dealing with the public that much, just do yourself and the public a favor and quit. I served this great Country in the Marine Corps for over 10 years, and we remained professional and disciplined - even in combat - without the option of quitting. You're certainly not held to any contract, so please.. step down.. so you dont have to be bothered by the public, and so more friendly and professional people can step up. More

Tyler Hampton made this a great experience from start to finish. Whole process took less than 45 minutes. finish. Whole process took less than 45 minutes. More

Awesome customer service, they did exactly what was said and got my vehicle back the same day. I would recommend Ford Auto Nation to my friends and family.... Go see them for your next vehicle purchase, you and got my vehicle back the same day. I would recommend Ford Auto Nation to my friends and family.... Go see them for your next vehicle purchase, you won't be disappointed!!!!! More

I kept in contact with my sale's rep because he wasn't pushy. He also offered a comfortable visit as we were talking about my needs. This played a huge role on my decision to stick with buying from AutoNa pushy. He also offered a comfortable visit as we were talking about my needs. This played a huge role on my decision to stick with buying from AutoNation. More

Went in for an oil change and the service was quick. I appreciate the shuttle service as well. I appreciate the shuttle service as well. More