AutoNation Ford Fort Worth

Dealership was very attentive quick to respond and went above and beyond Very pleased with the service above and beyond Very pleased with the service More

I arrived early Saturday morning for service on our Ford Expedition at AutoNation Ford Fort Worth. My Service Advisor, Darla Marshall, when told I was waiting, regretfully told me they were already behin Expedition at AutoNation Ford Fort Worth. My Service Advisor, Darla Marshall, when told I was waiting, regretfully told me they were already behind and it might be awhile. I had barely settled into my comfortable chair in the customer lounge, when Darla approached. I felt uncertainty, fearful that that something worse had been found, and/or the wait would be much longer than projected. To my pleasant surprise, Darla informed me that all was complete and I was ready to go. Such pleasant efficiency on a super busy day was much appreciated and has been the norm at AutoNation Ford Fort Worth. Kudos!! More

service sucks, took car in Tues. at noon for AC ( three years in a row) called Wed evening, no response, called Thursday morning,was told what part was needed.when I said fix it they at noon for AC ( three years in a row) called Wed evening, no response, called Thursday morning,was told what part was needed.when I said fix it they told me they did not have the part would not have it until Fri. FINALLY GOT CAR AFTER 5 PM.I feel they should have reached out Wed evening to let me know the problem, they could have ordered the part a day earlier. communication seems to be a problems. More

I was in a bind with having just the car that needed service. Having found a rental car, Auto Nation welcomed me to come in and Steve had my car checked out, found the problem, and knowing my position service. Having found a rental car, Auto Nation welcomed me to come in and Steve had my car checked out, found the problem, and knowing my position had my car ready for me to pick up. More

Everybody was very helpful. They also let me test drive the car I was looking at longer if I wanted to which was nice. They also let me test drive the car I was looking at longer if I wanted to which was nice. More

Went in for an oil change and tire rotation. Service writer was professional. I had a great experience and I will be back. Service writer was professional. I had a great experience and I will be back. More

Friendly and efficient service! I had my car towed there, because of dead battery. They received my car around 3:00, and it was ready the next morning. I had my car towed there, because of dead battery. They received my car around 3:00, and it was ready the next morning. More

My customer service rep (Mr. Sanderson) was professional and courteous! He kept me abreast on my vehicle as I waited. I frequent this dealership because of the service they provi Sanderson) was professional and courteous! He kept me abreast on my vehicle as I waited. I frequent this dealership because of the service they provide. TB More