AutoNation Ford Fort Worth

Great staff and service. Very professional. Explained everything in detail. Vehicle was ready in a timely manor. Waiting room very clean and comfortable. Well stocked with coffee and snacks. everything in detail. Vehicle was ready in a timely manor. Waiting room very clean and comfortable. Well stocked with coffee and snacks. More

We are return customers. Wael was a very helpful and friendly salesperson and Gary took excellent care of us. Trade was high and interest rate low. friendly salesperson and Gary took excellent care of us. Trade was high and interest rate low. More

Awsome team who doesn't give you the run around. They will work to get you in what you want at the price you want. will work to get you in what you want at the price you want. More

Nightmare Horrific 4hr experience... do yourself a favor and don't waste your time with these lying, conniving high pressure thiefs. I dropped in to look at a Horrific 4hr experience... do yourself a favor and don't waste your time with these lying, conniving high pressure thiefs. I dropped in to look at a $82K Ford F350 truck that I had found advertised on the internet. I showed them a printed copy of another dealers deal which was $4500 dollars less than theirs and asked them to beat or match it because there truck had a spray in bedliner other than that the trucks were identical.. well they ended up being $7500 more which was 3k less for my trade and $4500 more for their truck all along they said they would match my other deal if I would just sign the form giving them permission to run my credit. Well after the fourth time insisting to run my credit and promising to beat the other deal they got me approved to purchase there truck and did not keep their promise to beat or even match my other offer... begging me to sign the contract with Ford Motor Credit I walked out of the finance office... they would not even honor their own advertised internet price which I had also provided a printed copy.... I was so upset that after driving Ford truck for the last 18 years I went and bought a Chevrolet 3500 four days later. Not only did I trade my 2017 F-350 in but I also traded my 2017 Mustang GT in on the Chevy. I also sold my 2016 Mustang GT-350 on the internet.... so upset I got rid of all 3 of my Ford vehicles and will never go back due to the way I was treated at Auto Nation Ford.... I hope nobody ever has to endure the lying and horrific way I was treated and I also hope the salesman and the sales manager both lose their jobs.................................. More

Personalized Purchase Experience Just bought our vehicle from this dealership, and our experience with their staff was fantastic! Chris Purtell, our sales associate, was simply the b Just bought our vehicle from this dealership, and our experience with their staff was fantastic! Chris Purtell, our sales associate, was simply the best. He facilitated an introduction for an ongoing direct relationship with an Asst. Service Mgr. and also made direct introductions to the Service Dir. and Sales Mgr. Gary Anderson, our Financial Service Mgr., stayed several hours after closing with Chris to accommodate our schedule and ensure our deal was done with optimal promotional incentives. Loved the personal touch i.e., ensured our Loaner had a full tank of gas as well as our purchase when picked up. More

Would recommend any other local Ford dealership. Brought vehicle in to address loud, reproducible, and acknowledged noise under truck. Service contact was able to hear noise and reproduce. Was told t Brought vehicle in to address loud, reproducible, and acknowledged noise under truck. Service contact was able to hear noise and reproduce. Was told that there is a diagnostic process that would take place upon drop off. Was contacted shortly after drop off and informed nothing will be done for my issue. Was told that sometimes on other trucks, he has been able to repair noise and sometimes the repairs do not address the noise, but that for me, nothing will be done. Was told that all Ford trucks make this noise and that I need to deal with it as Autonation will not be addressing noise. At check-out received bill for diagnostic time of under warranty visit. Check-out attempted to call service contact to front and he never appeared. She agreed to not charge me for diagnostic time that was billed to me. I no longer enjoy my vehicle and feel that it is unsaleable for no one surely would be satisfied with an ever present knocking sound that I am told is unrepairable and told that every Ford truck has. I have not been able to find another Ford truck or speak with another Ford truck owner that has this noise present. More