AutoNation Ford Frisco

Anna confirmed my reservation and had the vehicle I was looking for waiting at the front throughway looking for waiting at the front throughway More

Communication with Elmer was good. Car was ready when he called us, however there was an issue with the hubcaps that Elmer took care of immediately. We have used this dealership to purchase and service he called us, however there was an issue with the hubcaps that Elmer took care of immediately. We have used this dealership to purchase and service both our vehicles and have been generally satisfied with the work. More

Great staff. Only complaint is that when I called to schedule service, I requested certain maintenance and it doesn’t seem the call center talks to the staff to relay the info. schedule service, I requested certain maintenance and it doesn’t seem the call center talks to the staff to relay the info. More

Hameed, Adnan and John are absolute best when it comes to car buying. They made sure that everything is properly aligned and made sure that we complete transaction and drive back to Austin the same day. Very car buying. They made sure that everything is properly aligned and made sure that we complete transaction and drive back to Austin the same day. Very professional service and huge shoutout to people here who go extra way to make sure that all your concerns are taken care of. Excellent dealership. More

Hey their, first time taking my vehicle and the staff treat me well, it looks like this maintenance department is always packed bc i’ve gone to other places and they have been quicker to get my vehicle o treat me well, it looks like this maintenance department is always packed bc i’ve gone to other places and they have been quicker to get my vehicle out, other than that i’ll say autonation frisco is a good place. Thanks More

The dealership is awesome; each time I have went in for maintenance I was greeted and set up for my services and allowed to used my rewards. All the customer service agent are great and efficient. maintenance I was greeted and set up for my services and allowed to used my rewards. All the customer service agent are great and efficient. More

I’m not one to leave reviews but I felt like I was put out and was on the back burner when my Expedition failed on me. I purchased my Expedition El from Autonation Frisco in December 2020. This was my big out and was on the back burner when my Expedition failed on me. I purchased my Expedition El from Autonation Frisco in December 2020. This was my big adult purchase at 27 buying a late model expedition for my family and I purchased all the warranties available. Sure I’ve had to use the wheel and tire package a couple of time which has paid for itself, but when my vehicle started smoking at a traffic light I thought I was lucky that I was 3 min from the dealership. I was wrong… 7 days to just see the vehicle is not acceptable, I was in a bind so I left it, next day I have to get it towed to a GoodYear and they have me up and running in 3 days. I will never return to this dealership for any reason, luckily I did purchase Autonation warranty but had to pay and additional $300 because it was not an Autonation facility. I get we are in different times but 7 days is not acceptable… all they guys at the service desk were nice but was dissatisfied when they could find my keys for over 20 min. More

The sales person (Michael) we met with was great. He was very helpful and went out of his way to show us a used car that we were interested in. The service department was good and finished our service earli very helpful and went out of his way to show us a used car that we were interested in. The service department was good and finished our service earlier than expected. I would definitively return to Frisco Ford Autonation in the future if ever needed. More

My service advisor, Elmer Perez, was outstanding! A big improvement on past dealings with previous advisors. improvement on past dealings with previous advisors. More

I was checked in right on time for my appointment. I received updates while waiting and great customer service. received updates while waiting and great customer service. More