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AutoNation Ford Frisco

Frisco, TX

4.5
1,426 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,426 reviews

February 03, 2022

The sales person (Michael) we met with was great. He was very helpful and went out of his way to show us a used car that we were interested in. The service department was good and finished our service earli More

by ja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 07, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2022

I was checked in right on time for my appointment. I received updates while waiting and great customer service. More

by Mike M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not deal with Sales department.
Feb 07, 2022 -

AutoNation Ford Frisco responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2022

Nikolas was quick to respond to my inquiry, and the process was easy and straight forward. More

by bcbrokaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolas Cunningham
Feb 06, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nikolas here at AutoNation Ford Frisco! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2022

Always great work, quick and informative.Been coming to Always great work, quick and informative. Been coming to Frisco ford for years and trust them! More

by Lmeegan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Feb 05, 2022 -

AutoNation Ford Frisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

February 01, 2022

Service guy was very nice. However the job the fix on the roof racks is a JOKE!! There is still a gap and it does not look clean. Ford should of given the option for roof rack delete. I will never ever ever More

by quadkeys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service guy
February 01, 2022

Terrible customer service and follow up. This has been an on going issue from service to repairs. More

by Robglap
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3 different people
February 01, 2022

Rickey took great care of my vehicle and kept me updated on a weekly basis of the repair progress. More

by jdste721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Alter Jr, Carlos Villegas, Stephen Schachter, Susan Kelly, Mark Bippus, Dean Aikins, Cheyne Peck, Odell Bell, Mark Cousino, Dennis Gooding
Feb 05, 2022 -

AutoNation Ford Frisco responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

January 30, 2022

The sales department is extraordinarily excellent however the service department still have opportunities with streamline communication and urgency to complete repairs. More

by Miami7072
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 02, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us your honest feedback. If you have any further questions, please give us a call. We're always happy to help!

January 29, 2022

Brought this in for a recall and also had service while they had it. Always a good job for the service department. The only complaint I have is that they did not call me when the car was finished. Howev More

by judy.litty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Aikins
Feb 02, 2022 -

AutoNation Ford Frisco responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2022

The experience at Autonation was great. We had been to two dealers prior shopping for a Ranger with no luck. We were greater fast and the process from here was nothing but easy with knowing what we wante More

by MissNformed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna
Feb 01, 2022 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for leaving us this response!

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