AutoNation Ford Frisco

Fabian M. Did a great job when I took my F-150 in for service service More

Ricky was extremely helpful, informative and I think honest. Mechanic did not remove service (yellow) tracker, reset oil life meter, and especially did not replace Next Oil Change window sticker, and honest. Mechanic did not remove service (yellow) tracker, reset oil life meter, and especially did not replace Next Oil Change window sticker, and my wife gave him a cash tip. Very frustrating after having to book this appointment over a month out. More

Had a battery replacement for an F-150. Service was quick and easy. All staff were helpful with questions. and easy. All staff were helpful with questions. More

Fabian is professional and friendly he really know how to advice you I really trust him and Always I am Happy. advice you I really trust him and Always I am Happy. More

Anna confirmed my reservation and had the vehicle I was looking for waiting at the front throughway looking for waiting at the front throughway More

Communication with Elmer was good. Car was ready when he called us, however there was an issue with the hubcaps that Elmer took care of immediately. We have used this dealership to purchase and service he called us, however there was an issue with the hubcaps that Elmer took care of immediately. We have used this dealership to purchase and service both our vehicles and have been generally satisfied with the work. More

Great staff. Only complaint is that when I called to schedule service, I requested certain maintenance and it doesn’t seem the call center talks to the staff to relay the info. schedule service, I requested certain maintenance and it doesn’t seem the call center talks to the staff to relay the info. More

Hameed, Adnan and John are absolute best when it comes to car buying. They made sure that everything is properly aligned and made sure that we complete transaction and drive back to Austin the same day. Very car buying. They made sure that everything is properly aligned and made sure that we complete transaction and drive back to Austin the same day. Very professional service and huge shoutout to people here who go extra way to make sure that all your concerns are taken care of. Excellent dealership. More

Hey their, first time taking my vehicle and the staff treat me well, it looks like this maintenance department is always packed bc i’ve gone to other places and they have been quicker to get my vehicle o treat me well, it looks like this maintenance department is always packed bc i’ve gone to other places and they have been quicker to get my vehicle out, other than that i’ll say autonation frisco is a good place. Thanks More

I’m not one to leave reviews but I felt like I was put out and was on the back burner when my Expedition failed on me. I purchased my Expedition El from Autonation Frisco in December 2020. This was my big out and was on the back burner when my Expedition failed on me. I purchased my Expedition El from Autonation Frisco in December 2020. This was my big adult purchase at 27 buying a late model expedition for my family and I purchased all the warranties available. Sure I’ve had to use the wheel and tire package a couple of time which has paid for itself, but when my vehicle started smoking at a traffic light I thought I was lucky that I was 3 min from the dealership. I was wrong… 7 days to just see the vehicle is not acceptable, I was in a bind so I left it, next day I have to get it towed to a GoodYear and they have me up and running in 3 days. I will never return to this dealership for any reason, luckily I did purchase Autonation warranty but had to pay and additional $300 because it was not an Autonation facility. I get we are in different times but 7 days is not acceptable… all they guys at the service desk were nice but was dissatisfied when they could find my keys for over 20 min. More