AutoNation Ford Frisco

The service department requires multiple visits to repair a problem. The issues are frequently incorrectly diagnosed, and rarely completed. It starts with a minimum two visits (one for diagnosis and a seco a problem. The issues are frequently incorrectly diagnosed, and rarely completed. It starts with a minimum two visits (one for diagnosis and a second to perform the repairs). Then the repairs are frequently not completed or done incorrectly. More

Auto Nation Ford of Frisco is always fast, precise and everyone is extremely courteous. Rickey my sales adviser was super fast, courteous and to the point. He even got my Truck ready faster than origina everyone is extremely courteous. Rickey my sales adviser was super fast, courteous and to the point. He even got my Truck ready faster than originally promised. He was a pleasure to deal with. Great dealership and most importantly great staff. Thank you AN Ford of Frisco. Rickey even called me a Lyft after I dropped off my Truck. Super impressed. Bobby A, More

Stay away from this dealership. I cancelled a service contract 10/1. They have not refunded money yet 12/20. They charge you a windshield plan yet can’t tell you want it is. They also have a charge for i contract 10/1. They have not refunded money yet 12/20. They charge you a windshield plan yet can’t tell you want it is. They also have a charge for interior you can’t cancel. This has to be the worst dealership in town. But none of the Autonation dealerships are good. Service is just awful. All military veterans stay away from these guys. Just not good ethics. More

My truck was serviced without any problems. The service rep was thorough and professional through the whole process. rep was thorough and professional through the whole process. More

Price was excellent. Razzaq followed thru as promised during signing. Mike Krantz knowledge, gave honest info even when not what we wanted to hear, took videos of the vehicle so we could see it before ha during signing. Mike Krantz knowledge, gave honest info even when not what we wanted to hear, took videos of the vehicle so we could see it before hand, in short Mike Krantz kicks more xxx than a herd of donkeys doing jumping jacks in a closet. More

Ordered my Bronco from Dennis and it took a looong time to arrive-not his fault, he didn't cause the chip shortage- but he kept us up to speed on everything that was happening. He was incredibly knowledgea to arrive-not his fault, he didn't cause the chip shortage- but he kept us up to speed on everything that was happening. He was incredibly knowledgeable about all things Bronco and was a huge help from beginning to end! Would buy another car from him in a heartbeat! More

Ricky Farmer in the service department did an outstanding job keeping me updated asked me questions and basically got things done effectivel. job keeping me updated asked me questions and basically got things done effectivel. More

The service team has always been knowledgeable and helpful when I bring my car in for service. They take the time to explain what needs to be done and what service is recommended based on mileage. M helpful when I bring my car in for service. They take the time to explain what needs to be done and what service is recommended based on mileage. My only complaint is the service waiting area is not very nice. More

Nicolas helped me out, told me numbers over the phone and when I got there that’s what they still were even after going through finance an leaving. Will definitely be a return customer. when I got there that’s what they still were even after going through finance an leaving. Will definitely be a return customer. More

Would strongly recommend working with AJ and Matt. 5 stars. Loving my new Ford Maverick. stars. Loving my new Ford Maverick. More