Back

AutoNation Ford Frisco

Frisco, TX

4.5
1,437 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
Contact Dealership

6850 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 1,437 reviews

December 14, 2021

Fabian was very helpful and responsive in getting my vehicle serviced and answering any questions that I had. He was friendly and made the whole process a breeze! More

by mirilew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Castillo
Dec 15, 2021 -

AutoNation Ford Frisco responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. We are always more than happy to assist you if anything else comes up. Take care!

December 14, 2021

Great staff, great car. I appreciate for your help i like my car so much. More

by Gulsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Alter Jr, Carlos Villegas, Stephen Schachter, Susan Kelly, Mark Bippus, Dean Aikins, Cheyne Peck, Odell Bell, Mark Cousino, Dennis Gooding
Dec 15, 2021 -

AutoNation Ford Frisco responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2021

Moe was the best! Couldn't have made a better car buying experience. Everything was nice and easy and smooth! More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe
Dec 14, 2021 -

AutoNation Ford Frisco responded

Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 13, 2021

Scott Alter was amazing! My son ordered the vehicle months ago and he kept us informed right up to when it was delivered. If you need to purchase a vehicle go see Scott Alter! Max the Finance Manager w More

by AJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Alter Jr
Dec 16, 2021 -

AutoNation Ford Frisco responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2021

Ricky Farmer kept me informed throughout the process. Everything was explained to where I could understand easily. More

by GoFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Farmer
Dec 13, 2021 -

AutoNation Ford Frisco responded

Hi, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

December 12, 2021

Hard to make phone contact, appts to far out. Show up and they find way to sell service and perform?? I tried to make appt foe oil change. They told me 3 weeks. I show up for an oil change at opening so I c More

by Ldgdesignsllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service person
Dec 13, 2021 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5523 to discuss what we can do to help.

December 09, 2021

The employees are not the problem, not having enough employees is the problem. The first customer service person told me that I would get an email when to bring in my car for the diagnosis along with t More

by Duan
Recommend Dealer
Yes
Employees Worked With
Jeremy (1st CS)
Dec 13, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Dec 13, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 09, 2021

Quick easy clean and friendly, didn't have to wait very long at all and had a lot done. More

by Dougk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Dec 13, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Dec 13, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 09, 2021

Very friendly staff, clean, great coffee and attentive to your service needs. I appreciate them. More

by CDJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 13, 2021 -

AutoNation Ford Frisco responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

Dec 13, 2021 -

AutoNation Ford Frisco responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

December 08, 2021

I have been dealing with Travis Doyle in the service department. He has been very helpful. More

by Dlally54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Doyle
Dec 11, 2021 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

...
114
...