AutoNation Ford Frisco

Salesman made buying vehicle a pleasant experience. I would recommend this location for anyone who I looking for good customer service. I would recommend this location for anyone who I looking for good customer service. More

Great service Mohamed was very helpful. It looks like there service department employees live what they do. It looks like there service department employees live what they do. More

Worst establishment ever. So unprofessional and zero communication between staff members. They tried to charge me almost $2000 for a FREE RECALL appointment because it took So unprofessional and zero communication between staff members. They tried to charge me almost $2000 for a FREE RECALL appointment because it took them an entire week to see that my milage was 100 miles over the warranty. What a joke. I paid for a rental for an entire week for my car To not even be touched. & xxxx you jeremy you were so rude on the phone. Who says “how are you? Haha well lets see after this phone call…” Disgustingly rude. More

Jeremy took great care of me. There was an issue when I arrived as my original service manager was not available. Jeremy didn’t want me waiting and stated he would take care me There was an issue when I arrived as my original service manager was not available. Jeremy didn’t want me waiting and stated he would take care me. He looked up my info and said he would keep me updated while I waited on a warranty repair. And he did just that. I was in and out rather quickly. Thanks Jeremy. More

Waited the whole day for an oil change and to get my synch fixed. They needed a part for the synch which the never called me about until I got there, than told me my car was ready. Btw my appointment synch fixed. They needed a part for the synch which the never called me about until I got there, than told me my car was ready. Btw my appointment was at 9am and I went there @3 because no one ever called me for a status update. When I go there they told me the car wasn’t ready. It doesn’t take that long for an oil change. Once I got the car they didn’t refill the washer fluid what joke. I c allied the service manager to complain. I think it’s the service tech that rush as well as the advisor that don’t care More

It was okay. Communication was not the best. My vehicle was kept longer than I expected with no communication. I left messages and my call was not returned Communication was not the best. My vehicle was kept longer than I expected with no communication. I left messages and my call was not returned More

Great people to work with. Billy was the Tech I worked with. He was very helpful and answered all my questions. Looking forward to working with him again. Billy was the Tech I worked with. He was very helpful and answered all my questions. Looking forward to working with him again. More

Great experience. Service Rep, Mohamed, was courteous and helpful. Work was performed in a timely manner. Service Rep, Mohamed, was courteous and helpful. Work was performed in a timely manner. More

Jeremy me was great as was Casey in parts. They scheduled me for service which was completed on time and filed my extended warranty claim. Great service always They scheduled me for service which was completed on time and filed my extended warranty claim. Great service always More

Great experience with great people, this is the fourth vehicle I have purchased here in a row. Would definitely recommend the store to all my friends. vehicle I have purchased here in a row. Would definitely recommend the store to all my friends. More