AutoNation Ford Frisco

Jeremy was my Service Adviser and he got me in and out! Great Communication! Nice Job! Great Communication! Nice Job! More

Cody, Jeannie, Alex, Max and Hamid did great. My first trip in was a disaster due to an unprofessional salesman but after buying 3 trucks in the last 9 years from this dealership I decided to give them a trip in was a disaster due to an unprofessional salesman but after buying 3 trucks in the last 9 years from this dealership I decided to give them a chance to redeem themselves and they did. My expectations were exceeded. AutoNation Ford Frisco will always get a shot at my business when I'm looking for a Ford. More

Excellent service. Professionnal and transparent approach on costs and timelines. Overall satisfied with the service. on costs and timelines. Overall satisfied with the service. More

It was sad to see my go to guy "Hawk" leave after 10 years plus of taking care of my F250 & 350! Before he left he set me up with "Fabian" who made a first great impression in my books. Fabian will now years plus of taking care of my F250 & 350! Before he left he set me up with "Fabian" who made a first great impression in my books. Fabian will now be my go to guy from this day forward! He was tentative to my requests and made sure my F350 was taken care and on time. As always my favorite Teck "Kurt" worked on my truck, who only works on my trucks and has for 10 plus years and does amazing work. No comparison! Keep it up FAN and please give both these guys a raise for outstanding work. Hawk, going to miss yah buddy! James R. Heckadon Heckadon Roofing & Construction More

Great experience Jeanie Conlon. She mad everything easy and wow delivery of car. She is Fantastic and wow delivery of car. She is Fantastic More

Autonation FordI received a recall notice in the mail Autonation Ford I received a recall notice in the mail and made the first available appointment to get it fixed which was a week after I received t Autonation Ford I received a recall notice in the mail and made the first available appointment to get it fixed which was a week after I received the recall. When I took my vehicle to AutoNation Ford Frisco at 10am the service guy went thru the recall, there were actually 3 different ones. I was told they would contact me when the work was completed and my car was ready. He said it would only take 45 mins to an hour. After not hearing from anyone all day I called them at 4:30pm to get a status update on my car. They told me one recall was done but the other 2 recalls had expired and they could not perform the fix I would need to go to a Ford dealership. Strange that a recall expires only a week after notification?? Not sure why they did not tell me they could not fix it before I took the day off from work in order to get my vehicle to AutoNation Ford? They suggested that I could take my vehicle to a Ford dealership to get the fix which I definitely will as well as any further business I do from Ford. AutoNation Ford is an absolute joke!! When people speak so poorly of used car salesman it is AutoNation Ford that they are referring to. Horrible service department! More

Elmer was communicative, transparent and kind. Glad I got my car serviced here again. -roman my car serviced here again. -roman More

The service was quick, friend and done well. They told me what to expect, kept me informed and got the job done well. what to expect, kept me informed and got the job done well. More

I had a not so pleasant experience at end of September regarding customer service and put forth a negative review. Brandon King has since come forth and apologized and made it right with me and reinforced regarding customer service and put forth a negative review. Brandon King has since come forth and apologized and made it right with me and reinforced my confidence in AutoNation in Frisco, the closest one to me. More