AutoNation Ford Frisco
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Brought my wife’s car in for an oil change and 70k mile service. They were completely booked for weeks so I came early in the morning and they had me all wrapped up in under a few hours, was super grateful service. They were completely booked for weeks so I came early in the morning and they had me all wrapped up in under a few hours, was super grateful for that! More
Work was timely and got my car back sooner than expected. Appointment was for Monday. I had to drop off Saturday due to schedule. Monday morning at 8:00 got a call it was ready!! Appointment was for Monday. I had to drop off Saturday due to schedule. Monday morning at 8:00 got a call it was ready!! More
My parts fir the recall were not ordered or in stock for my appointment that I had scheduled 2 weeks before. Rickey said he would order and I was grateful he checked before I left the dealership. Tried my appointment that I had scheduled 2 weeks before. Rickey said he would order and I was grateful he checked before I left the dealership. Tried the next week several times to see if parts are in to no avail. Today marks two weeks since my botched appointment and still no news . More
Customer service in the Service department is top notch! They did a great job correcting an error in the scheduling of appointments to accommodate my vehicle. Thanks again! They did a great job correcting an error in the scheduling of appointments to accommodate my vehicle. Thanks again! More
The customer service was exceptional. The staff was informative. The only frustration I had was the original vehicle I anticipated was sold before my arrival and I was not notified. I was given similar informative. The only frustration I had was the original vehicle I anticipated was sold before my arrival and I was not notified. I was given similar options that benefited my lifestyle and I was overall happy with my new decision of vehicle. Max Hzad was especially professional and explained everything greatly. More
This was not a good experience overall. The salesman gave a lot of commitments that were not fulfilled and as a former employee of the company this does not look good for the brand and label. Limited kn gave a lot of commitments that were not fulfilled and as a former employee of the company this does not look good for the brand and label. Limited knowledge of the product to convey to the customer and inability to meet expectations was upsetting. More


