AutoNation Ford Frisco

Went in for inspection recall - what should have taken half an hour was told would be an hour and a half. Paperwork came back with recall inspection okay but list of suggested R&M totaling $870 from custo half an hour was told would be an hour and a half. Paperwork came back with recall inspection okay but list of suggested R&M totaling $870 from customer requested multi-point inspection (definitely did not request). When I asked about it I was told it was standard at AutoNation and then later told by a MANAGER that it was for my safety that they send me out with a safe vehicle - $105 wiper blades for safety (they worked great when I arrived) - $167 cooling system clean and flush for my safety ???? I know why the hour and a half - trying to squeeze everything they can out of people and claiming safety to create fear and push the gouging overpriced spend! Service advisor was great and only following company policy I’m sure - MANAGER not so much - super smart and slowly explained safety reason for multi-point inspection but struggled to explain why they put it down as customer requested when that was an obvious lie! More

Very good dealership in Frisco. Knowledgeable and gives us room to negotiate. Highly recommended for Knowledgeable and gives us room to negotiate. Highly recommended for More

Had the opportunity to work with Cory Kunkleman and Scott Alter. Both were easy to work with and provided great service. Cory is the Ford Performance and aftermarket manager. He knows the business inside a Alter. Both were easy to work with and provided great service. Cory is the Ford Performance and aftermarket manager. He knows the business inside and out. Scott has been with the dealership for almost 20 years. The sales process was quick and painless, with both parties getting a fair deal More

They went above and beyond to get me the car I wanted at a payment within my budget. Highly aareaaaaaqqqcommend.ppqqqqqqqqqqAA a payment within my budget. Highly aareaaaaaqqqcommend.ppqqqqqqqqqqAA More

Nice and clean area and great customer service on time and delivery was great especially the delivery of the car and delivery was great especially the delivery of the car More

I came in late on monday an hour before closing because I believed I had a nail in my tire. I spoke with Obi who informed me that due to the location of the nail that the tire would need to be replaced, he h believed I had a nail in my tire. I spoke with Obi who informed me that due to the location of the nail that the tire would need to be replaced, he however mentioned to me that it appears that I have wheel and tire coverage. He ordered the tire and it arrived the next day and he was able to get me in and out within an hour. Best service experience I've had hands down. More

Very happy with service department! The Service Advisor: 9150 OBIORA EZEH was amazing and professional. I was originally associated with other , but she was busy and little rude beca The Service Advisor: 9150 OBIORA EZEH was amazing and professional. I was originally associated with other , but she was busy and little rude because come early. Definitely I recommend Obiora . More

Very friendly and efficient service. They worked me in without an appointment and finished in a timely manner. They worked me in without an appointment and finished in a timely manner. More

Very easy to work with. Friendly staff. I would highly recommend Anna. She will help youbin all aspects. Friendly staff. I would highly recommend Anna. She will help youbin all aspects. More