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AutoNation Ford Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.4
1,516 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,516 reviews

June 01, 2023

Absolute crooks, bait and switch with their extended coverages. 9hrs for an oil change and 10hrs+ for a flat repair. Promised loaner vehicle availability during sale but in reality they only offer a Lyf More

by car0027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Autonation Frisco
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Jun 05, 2023 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. If you'd like, please contact our General Manager at (972) 763-5523. We'd appreciate the chance to make your experience a positive one.

June 01, 2023

I didn’t have to wait long for my truck to be ready and I was stress free More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Jun 05, 2023 -

AutoNation Ford Frisco responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2023

Great service, the wait is long but love the wash that goes with it, perfect! More

by Thoganjr123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn I think
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Jun 05, 2023 -

AutoNation Ford Frisco responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2023

Excellent service can’t complain not one bit. Daisy was amazing at helping me. Definitely recommend to anyone to purchase vehicle from them. Got the vehicle I really wanted More

by Robertw0614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy and Brandon
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Jun 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

June 01, 2023

The service was great, employee was really good. The service was fast and easy, but the cost was too high, can get the work cheepier other places More

by gh2349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Little
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Jun 05, 2023 -

AutoNation Ford Frisco responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2023

I felt comfortable as soon as I stepped out of my vehicle. Kathy made the buying process easy. She walked all over the lot with me until I found the truck I wanted. Myron made the financing easy to u More

by ddre21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy, Myron
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Jun 05, 2023 -

AutoNation Ford Frisco responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

Great service department Jamie Little is an amazing service advisor . It was my first time taking my car for service and he put me at ease. He even showed a featured I didn’t know about. I would highly More

by narcisag58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Little
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Jun 01, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 29, 2023

Very helpful and understandable. I was able to get the assistant I needed to fix my car. They was quick and managed things with care. More

by Kelleynik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
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Jun 01, 2023 -

AutoNation Ford Frisco responded

HI, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 29, 2023

The service writer, Shawn, was courteous and efficient. The recall work was done on time me and the courtesy check was completed as explained. More

by jtresenriter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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May 27, 2023

My display on 2018 Ford Explorer was acting up intermittently. I had an extended warranty so decided I would be better off with dealer diagnosis. Good choice. Shaun interfaced with insurance co an More

by Papadaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
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May 31, 2023 -

AutoNation Ford Frisco responded

Thank you for taking the time to share your feedback with us. Thank you again for being one of our valued guests and we look forward to your next visit!

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