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AutoNation Ford Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.5
1,424 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,424 reviews

February 18, 2023

Great team of service advisors. They completed my truck alignment quickly and returned my vehicle on time. More

by Cortinas78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
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Feb 22, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! If you need more help, our team is available to talk -- safe travels!

February 18, 2023

The salesman was professional. Nice car, but don’t believe it was completely prepared for sale. Noticed issue during short test drive and now waiting for someone to contact me to c More

by Reg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave. Waiting on Cody to call me.
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Feb 21, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (972) 763-5523 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Feb 21, 2023 -

Reg responded

Yes, thanks for the response and I will call and speak with your general manager.

February 18, 2023

We ordered an expedition through autonation Frisco. Scott kept us informed throughout the process and was kind, thorough and helpful on the day we went to pick it up. More

by LL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Alter, Kyle Jones
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Feb 22, 2023 -

AutoNation Ford Frisco responded

Hi, we're happy you found Scott to be so supportive during your experience here at AutoNation Ford Frisco. If you need more help, our team is available to talk -- safe travels!

February 18, 2023

Best place to get vehicle serviced. They keep you informed and you don’t have to worry More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabain
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Feb 22, 2023 -

AutoNation Ford Frisco responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

February 17, 2023

Fabian did a great job taking care of me. I really appreciate how he moved my vehicle through the service process. More

by Wlhodgesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Report | Print
Feb 20, 2023 -

AutoNation Ford Frisco responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 16, 2023

They were able to get me in right away and have the work complete the next moring. More

by eblack
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Rutherford
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Feb 20, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 16, 2023

We’ve been using Autonation Ford (Previously Bankston) Frisco since 2016 for our Ford vehicles. The service has always been great! Quick, efficient and professional. More

by tewtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Report | Print
Feb 20, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2023

Autonation Ford in Frisco has great service and fantastic employees. Fabian was courteous and professional during both the check in and check out process. More

by leonard4712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Castillo
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Feb 20, 2023 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2023

Needed an oil change quick, Fabian took care of me the same afternoon. Very pleased with the service and courtesy I have received. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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Feb 18, 2023 -

AutoNation Ford Frisco responded

Hi Pete, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Ford Frisco

February 14, 2023

The visit was much better than the last two visits. I got 8n and out just under an hour. I was informed of other maintenance that might be needed. More

by Sanders.darryl@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep was friendly and professional.
Report | Print
Feb 17, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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