AutoNation Ford Frisco

I had a recent Recall issue that was not initially repaired by AutoNation Ford Frisco, but by another Ford dealership. I was working with a Service Rep by the name of Lori. In my 25+ years of dealing repaired by AutoNation Ford Frisco, but by another Ford dealership. I was working with a Service Rep by the name of Lori. In my 25+ years of dealing with a service desk at a dealership, I have never experienced this level of amazing service that Lori provided. Lori took ownership of the immediate problem from another dealership and got my fleet vehicle repaired and back in service. This was not an ordinary issue the could be fixed and we just move forward. This required getting Ford Warranty, Servive Managers, Parts Department and the Repair Manager to get resolved. Lori never went a day without keeping me informed of my vehicle status. The end result was a knowledgable staff member that was completely dedicated to seeing a happy customer got my vehicle repaired in a timely manner and AutoNation Ford Frisco will have a return customer not reluctant to bring their fleet vehicvles in for repairs. A++ service from Lori and her team. A big "Thanks" to Kevin in parts as well. Kevin played a big role in assisting the process and I am grateful for the help. If you want it done right, askk for Lori at the AutoNation Ford Frisco service desk. Thanks More

Good morning thanks for all your good work and your work done on my Ford Escape done on my Ford Escape More

Very nice employees and the best service manager. Everyone in the service department went out of their way to see if I needed anything and I really appreciated It. Everyone in the service department went out of their way to see if I needed anything and I really appreciated It. More

Not going to buy any preowned car from this dealership again, they sold me car without Audio System i don't know how they certified their cars without audio system my time wasted and i returned the car th again, they sold me car without Audio System i don't know how they certified their cars without audio system my time wasted and i returned the car the good thing is AutoNation has 5days return policy More

My truck was serviced quickly and the courtesy Lyft to and from my office was very convenient and helpful. and from my office was very convenient and helpful. More

Great experience at AutoNation. I was able to get what I need. Michael Karntz and Gary Crosby my sales persons they made the process smooth. I was able to get what I need. Michael Karntz and Gary Crosby my sales persons they made the process smooth. More

I’m pleased with my overall experience in purchasing this new truck. This is my 5th vehicle from this dealership over a period of many years and dealership names. I would certainly recommend this dealershi new truck. This is my 5th vehicle from this dealership over a period of many years and dealership names. I would certainly recommend this dealership. More

Great experience at AutoNation Fire. Excellent customer service and very knowledgeable personnel. Top notch dealership. Excellent customer service and very knowledgeable personnel. Top notch dealership. More

Same as last time excellent service! Guy was on point and up front with pricing and services. Guy was on point and up front with pricing and services. More

Love my preowned explorer! Had an amazing sales experience with my sales person Scott! He made the whole process easy. I would definitely recommend Ford Frisco and Scott for yo Had an amazing sales experience with my sales person Scott! He made the whole process easy. I would definitely recommend Ford Frisco and Scott for your next sales experience! More