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AutoNation Ford Frisco

Frisco, TX

4.5
1,422 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,422 reviews

December 29, 2022

We always ask for Jeanie Conlon! She recently helped my in-laws with a service bill that made my FIL cry. She saved the day AGAIN! More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanie Conlon
Jan 01, 2023 -

AutoNation Ford Frisco responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 28, 2022

Had an amazing experience here working with Lindsay H. She was super helpful and friendly. More

by Tyler W
Recommend Dealer
Yes
Employees Worked With
Lindsay Houchin
Jan 01, 2023 -

AutoNation Ford Frisco responded

Hi Tyler, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 28, 2022

Automation takes care of their customers before, during and even after the visit. From purchasing a car to servicing and maintaining your car, they are there for you the customer. More

by Jcorder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora
Jan 01, 2023 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 28, 2022

Had my truck in for service and they will keep you informed and don’t have to worry about what is going on More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi
Jan 01, 2023 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 28, 2022

I left my car for a recall. I got it there at 7am. ( i did have a appointment ) after the car being there all day. it had not been looked at because i was told that they were More

by Max
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sean
Jan 01, 2023 -

AutoNation Ford Frisco responded

Hi Max, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 27, 2022

Told to bring truck in for a diagnostics and then was told 4-6 weeks before they could look at it. Wish they would have told me that before bringing in. Had to pick up truck and no work was done. More

by Dmustaca
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Daisy and Laura
Dec 29, 2022 -

AutoNation Ford Frisco responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5523 to discuss what we can do to help.

December 26, 2022

Efficient service so that my time was used efficiently. Easy process throughout the entire transaction. More

by Mkrehel3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Bradford
Dec 28, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 26, 2022

The advisor did not respond to the numerous phone calls in a timely manner. When I called the customer service central number, there was no one to pick up the phone. More

by somporn.srinilta
Recommend Dealer
No
Employees Worked With
Saurez
Dec 27, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 25, 2022

Thanks Very Much for your continued Expert Service through the years on my Ford Explorer. More

by boone_rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Dec 26, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

My new Service Advisor, Obiora, was awesome. He kept me informed, had my car ready when promised, and jumped through hoops to make sure a last minute item I remembered got fixed in record time. More

by Sleepysandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora Ezeh
Dec 27, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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