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AutoNation Ford Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.4
1,474 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,474 reviews

January 10, 2023

Great service. Lori the service advisor kept me informed and delivery was on time. Thanks AutoNation Ford Frisco. More

by keitht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
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Jan 13, 2023 -

AutoNation Ford Frisco responded

Hi Keitht, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 09, 2023

They received us on time. The person who attended us was aware what the car needs and kept us up date. More

by Sonia Caballeros
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madelyn
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Jan 12, 2023 -

AutoNation Ford Frisco responded

Hi Sonia, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. If you ever need help, just give us a call. Happy motoring!

January 08, 2023

Understaffed. Overcharged me for an oil change 130+. Never paid more that $50-$60 at any other Ford dealership. The only excuse was price for oil has increased. Di More

by Abrax12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jan 11, 2023 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

January 07, 2023

Service performed met my expectations and car was returned in even less time than promised. I would recommend to others. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn
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Jan 10, 2023 -

AutoNation Ford Frisco responded

Hello Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 05, 2023

The service was amazing! Daisy was a great help and made the whole process very easy! More

by Spencer.r.crawford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy Alemany
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Jan 09, 2023 -

AutoNation Ford Frisco responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2023

NO ONE answers the phone or returns calls. My truck has been in for service since Monday morning 8:30am. Have had no contact from anyone. They have my email and both phone numbers. Crickets! More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Jan 08, 2023 -

AutoNation Ford Frisco responded

Hi Robert, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 02, 2023

Very poor communication as I can never get a live person to check the status for the car when it was being worked on. I'm going to look at other dealerships who don't hide behind the automated system to avo More

by texasphnman2000@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
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Jan 06, 2023 -

AutoNation Ford Frisco responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5523 to discuss what we can do to help.

January 02, 2023

I was helped by both sam and Myron. They were both very informative and answered all my questions throughly. As a new time buyer i was a bit nervous but they made sure i was comfortable More

by dyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sam and myron bradford
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Jan 06, 2023 -

AutoNation Ford Frisco responded

Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2023

The work on my car us always done and done well, but the dealership is just really busy. So communication is not always the best, my car doesn't get washed, sticker sometimes doesn't get replaced, etc. More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 06, 2023 -

AutoNation Ford Frisco responded

Hello Ashley, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 01, 2023

Great service! John helped me out and was a great help!!! Wouldn’t be driving what I have without him! Great hospitality and even better staff. More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bradford
Report | Print
Jan 05, 2023 -

AutoNation Ford Frisco responded

Hi Chris, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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