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AutoNation Ford Frisco
Frisco, TX
1,424 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,424 reviews
December 08, 2022
It was not the first time I was in this situation. I have appointment for my car service. It shouldn't be much car service in front of me since my appointment was 8:30am and I was there on time. Th I have appointment for my car service. It shouldn't be much car service in front of me since my appointment was 8:30am and I was there on time. The service adviser told me that my car should ready to pick up around 2:00pm. However, at 5:00pm I still not heard anything about my service. I called and been told that there still 8 cars in front of me and my car not in the service bench yet. Why I need to wait that long when I had appointment? What is the purpose of apopointment for? Is anyone expected to be serviced when they went to the shop on time with an appointment? It is the same situation that I wanted my car oil change. I went to the shop on time as my morning appointment but been told that I had to put my car in the shop overnight to wait for service since there are a lots of car back up on the line. End up I left without oil change. More
by le2732
Employees Worked With
Not remember.
December 08, 2022
Great dealership with people that actually want to help you and make sure you have a great experience. This follows you from the sales, to the service and everyone that you come into contact with. Highly you and make sure you have a great experience. This follows you from the sales, to the service and everyone that you come into contact with. Highly recommend this dealership. More
by terrystagg
Employees Worked With
Madelyn
December 07, 2022
Excelente atención por parte del personal de atención al público rapidez en mantenimiento del vehículo instalaciones grandes y limpias muy sastifecho público rapidez en mantenimiento del vehículo instalaciones grandes y limpias muy sastifecho More
by JOSE RAMIREZ
Employees Worked With
Daisy Alemany
December 07, 2022
Appointment made it online due a oil leak for a truck we bought at Autonation 3 months ago and when arriving to my appointment service people told me I have to wait 4 to 6 weeks due a NOT tech availability. bought at Autonation 3 months ago and when arriving to my appointment service people told me I have to wait 4 to 6 weeks due a NOT tech availability. Disappointed for the terrible service this dealership has. Imagine waiting 6 weeks to fix a oil leak?! By the time will come back my vehicle will be completely messed up. Emails and calls has been made it to service manager and general manager and nobody answer or face this situation. A pure circus with 4 stars reviews Issue escalated to corporate due a tremendous negligence and lack of professionalism More
by jmura357
Employees Worked With
Kyle Evans. Jason Koop
December 05, 2022
Got my car from this dealership and came back to get my oil change. The process for the oil change was as seamless as possible and they even provided me Lyft service to and from the dealership. My advisor oil change. The process for the oil change was as seamless as possible and they even provided me Lyft service to and from the dealership. My advisor was Madelyn and she's awesome! She answered all my questions about my car and helped me apply the November discount to my oil change appointment. More
by 9265.alice
Employees Worked With
Madelyn Suarez
