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AutoNation Ford Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.5
1,440 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,440 reviews

August 07, 2022

Efficient and trustworthy. I appreciate that I never have to wait long to get my vehicle in and they also provide a Lyft back home. Great staff there at Autonation Ford Frisco More

by thasaint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Aug 09, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2022

Service is excellent and the sales person very knowledgeable and helpful I would recommend this dealership to anyone More

by MDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott alter and Dennis
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Aug 09, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

August 06, 2022

Took too long to service vehical and tried to increase repair time to charge more than extended warranty would cover. More

by gmariz4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy
Report | Print
Aug 08, 2022 -

AutoNation Ford Frisco responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Frisco take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

August 05, 2022

Didn’t perform everything they said they did on my service ticket. This has now happened twice with the same dealership. More

by F150 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t Remember
Report | Print
Aug 09, 2022 -

AutoNation Ford Frisco responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5523 to discuss what we can do to help.

August 05, 2022

Great customer service, second time family had purchased from Autonation dealership and will come back and recommend to others More

by J_frog706
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Report | Print
Aug 09, 2022 -

AutoNation Ford Frisco responded

Hi, we are very happy we could provide you with a positive experience! We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

August 05, 2022

Went in, they were very courteous and attentive. They were willing to work with my budget on the vehicle I had chosen. The whole experience was very pleasant More

by tbone8207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Williams
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Aug 09, 2022 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2022

Provided updates while waiting on the delivery of my truck. It was a positive experience. More

by jbauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Dobrolyubova
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Aug 07, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 03, 2022

I was very pleased with the friendly and fast work this dealership was dealing with. More

by myestella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Denney
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Aug 05, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 03, 2022

Shawn and his team took great care of my F150. I have been a little concerned since my long-time service advisor left a few months ago. However Shawn has made me more comfortable with using Auto n More

by Lglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Aug 05, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (972) 763-5523 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 03, 2022

Good experience. Quality vehicle at a good price. Thank you so much for Anna and Alexander for help and good service More

by Stan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna and Alexander
Report | Print
Aug 05, 2022 -

AutoNation Ford Frisco responded

Hi Stan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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