AutoNation Ford Frisco

Jeremy did a great job taking care of my 2017 Ford Edge and faster than I expected. and faster than I expected. More

The salesman was very helpful and communicated frequently. I came in with a good financing offer, but felt the financing process was a bit questionable. The dealer said their financing provided frequently. I came in with a good financing offer, but felt the financing process was a bit questionable. The dealer said their financing provided the same monthly payment - but seemed to hope I wouldn’t notice the term went from 60 months to 72. More

The service department is helpful with taking care of my 2012 Mustang. They complete the work in a timely manner and always follow up to make sure things a running well. 2012 Mustang. They complete the work in a timely manner and always follow up to make sure things a running well. More

Frisco Ford was staff was very helpful and addressed all my concerns. Scott Atler followed up with me after the sales and was very courteous during the whole buying process. my concerns. Scott Atler followed up with me after the sales and was very courteous during the whole buying process. More

Service was excellent. Everyone very friendly. I have a disabled child and I am very limited on the amount of time I can spend outside of my home. Everyone was very acco Everyone very friendly. I have a disabled child and I am very limited on the amount of time I can spend outside of my home. Everyone was very accommodating and helped get most of my paperwork done online. I love my new car. More

My experience was great everything that was performed on my truck was excellent service and workmanship will continue to use automation for my vehicles my truck was excellent service and workmanship will continue to use automation for my vehicles More

Dell was AMAZING. I searched for the perfect Edge for two years and he made sure I found my perfect vehicle with no hassle and no fuss. I searched for the perfect Edge for two years and he made sure I found my perfect vehicle with no hassle and no fuss. More

Nick Nicholson went above and beyond. My service advisor Lori did not update me as to the status of my vehicle. She didn’t speak with technicians, and I repeatedly had to call to check on My service advisor Lori did not update me as to the status of my vehicle. She didn’t speak with technicians, and I repeatedly had to call to check on the status of my vehicle. She didn’t show any initiative or follow through. I contacted Nick, and he drove my car to my office as a part needed to be ordered. He then updated me as to when the parts arrived. The day of my repair, he picked up my car from the office, gave me a loaner and then returned my car once the repair was finished. He did say Lori was new. While I understand that, she should have gotten a fellow advisor invoked or spoke with a manager. I shouldn’t have to call her supervisor because of the lack of customer service. I appreciate what Nick did as he truly tried to make this right. More

Great people , and they give great service . Fast friendly and the always keep you updated on your vehicle. Fast friendly and the always keep you updated on your vehicle. More

Price changed twice during the repair. Blind-spot lights on both side view mirrors remained on. Had to return to dealership to correct the problem. Blind-spot lights on both side view mirrors remained on. Had to return to dealership to correct the problem. More