Back

AutoNation Ford Frisco

Frisco, TX

4.5
1,427 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
Contact Dealership

6850 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 1,427 reviews

July 19, 2022

Service advisor Ryan Townsley was very attentive to the servicing of my 2015 Explorer. He kept me apprised of the progress as I elected to wait in the lobby while the work was being done. The wait time was More

by Larry.parsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Townsley
Jul 21, 2022 -

AutoNation Ford Frisco responded

Hi Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 18, 2022

Service technician was friendly and service was performed in a timely manner. I was advised up front before any work on how long the process could take. More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 21, 2022 -

AutoNation Ford Frisco responded

Hello Ryan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 18, 2022

Very disappointed, scheduled recall work, dropped the car off and at the end of day they said they didn’t have the part. The recall was to replace a bushing, you would have thought they would have checked t More

by Bob
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Can’t recall, but manager provided nothing useful as well….
Jul 21, 2022 -

AutoNation Ford Frisco responded

Hi Bob, thank you for taking the time to share your feedback with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (972) 763-5523 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 17, 2022

AutoNation was fun to work with - they helped us make the right choice in ordering our new F150. Dennis Gooding was extremely helpful & answered All our questions. More

by TK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gooding
Jul 19, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Jul 19, 2022 -

TK responded

Thank you - we drove our new F150 to Cedar Creek Lake this past weekend & LOVED driving it! Thanks again for making this whole purchase a fun experience!!

July 17, 2022

Automations’ Ethan and Rigo were great to work with. Easiest car purchase we’ve ever had. Thanks guys. More

by gary.eeds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan and Rigo
Jul 17, 2022 -

gary.eeds responded

Very happy with our purchase and Autonation employees were very easy to work with and answer all my concerns

July 16, 2022

Very caring and considerate they delivered my car for me at no charge I would definitely shop with y’all again More

by Wayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bradford, John don’t know hi last name and Rahimm
Jul 19, 2022 -

AutoNation Ford Frisco responded

Hi Wayne, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Jul 19, 2022 -

Wayne responded

Could you ask Rahimm about the floor Matt’s we talked about they were Not in the truck when they were delivered I called and left a message but did not get a response . I enjoyed doing Business with auto nation

July 15, 2022

Fabian has always been great to work with even when he is not giving you the best news regarding your vehicle's. More

by Texterovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Jul 18, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 15, 2022

All staff was really friendly and competent. I like the professionality of all the people at Auto Nation ford in Frisco. They never let me down. Thank you! More

by Ford edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 18, 2022 -

AutoNation Ford Frisco responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

July 15, 2022

Great service and they provide a Lyft for you while your car is being serviced! The team at ANF did an excellent job for me and Ryan was very efficient and listened to what I needed. Thank you ANF! More

by rigdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 18, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 15, 2022

Recall inspection completed in one day. However, was earlier quoted a price on another service and when I arrived, was quoted a price 300% higher by an inexperienced service advisor. This w More

by martindsolomonmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 19, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

...
78
...