AutoNation Ford Frisco

First time customer (recently moved to the area) and Sean provided excellent and timely service! He gave a timeframe and the work was completed in that timeframe! Simple, friendly and professional service. provided excellent and timely service! He gave a timeframe and the work was completed in that timeframe! Simple, friendly and professional service. Thank you! More

I just had a great experience at Autonation Ford in Frisco. Darryl Williams was great to work with. He kept to the agreed price that we discussed on the phone and it was a super easy transaction. Frisco. Darryl Williams was great to work with. He kept to the agreed price that we discussed on the phone and it was a super easy transaction. More

I came in the dealership and needed a battery check for my truck and they got right on it. It needed a battery and they installed it. Filled up my tires with air which the light came on. They filled it up my truck and they got right on it. It needed a battery and they installed it. Filled up my tires with air which the light came on. They filled it up so the light went off, Thank you! More

Had vehicle in for state inspection & turns out the vehicle computer & state inspection machine we’re not calibrated for my 2020 Ford Escape. So it took about 2 hrs to get it programmed & inspected. Ho vehicle computer & state inspection machine we’re not calibrated for my 2020 Ford Escape. So it took about 2 hrs to get it programmed & inspected. Hopefully next it will pass with no issues. Other than that the service was good & customer service kept me informed . More

Service department is a total mess. They take ZERO phone calls. Will only communicate with you through text messages. The response time is around 2 days. When you do call it routes you They take ZERO phone calls. Will only communicate with you through text messages. The response time is around 2 days. When you do call it routes you to a 3rd party call center saying they are too busy to talk to you. I called them 1 day when I was on the sales side looking to buy a new truck because I saw the service team standing around goofing off. Call went to 3rd party saying they were too busy for calls, LOL. Talked with new Service Director and he said he was working on fixing the issues. Good Luck!!! More

Dealership made promises When purchasing vehicle that were not fulfilled! Had multiple issues with vehicle prior to purchase, was promised that all issues would be rectified. To date have tried to rectif were not fulfilled! Had multiple issues with vehicle prior to purchase, was promised that all issues would be rectified. To date have tried to rectify the issue several times by visiting the dealership and contacting staff. More

Great experience, quick details on pricing, Scott and Quinten were not pushy and provided all information I needed to complete the purchase. Quinten were not pushy and provided all information I needed to complete the purchase. More

My experience was really good they have a very professional team always helping the costumers an also give us the best choice professional team always helping the costumers an also give us the best choice More

We had a great experience friendly sales efficient process and the finance manager was fantastic. process and the finance manager was fantastic. More

Jeremy was my service director and was amazingly helpful until the final phone call for this service! until the final phone call for this service! More