AutoNation Ford Frisco

Went in to get my oil change and Jena took good care of me. Much appreciated me. Much appreciated More

Fabian my service adviser keep me informed on the status of my vehicle throughout the day, even though the service should been completed early afternoon, he keep me informed until work was performed of my vehicle throughout the day, even though the service should been completed early afternoon, he keep me informed until work was performed More

I was quite happy with the prompt and quality of service, and Mr. Fabian's professionalism. and Mr. Fabian's professionalism. More

Terrible communication, unprofessional, gives no ETA, car came back dirtier than delivered. I will not be buying a Ford from now on. Ford has the worst customer service. came back dirtier than delivered. I will not be buying a Ford from now on. Ford has the worst customer service. More

Jeremy Rocks! ! He took the time to listen to questions and concerns then provided much needed expertise, which helped make the right decision. ! He took the time to listen to questions and concerns then provided much needed expertise, which helped make the right decision. More

Dealership was very friendly when I visited. Alexander was my salesman, he did a very good job of making sure cars were pulled up & ready for when I visited. F&I - not organized at all. I w Alexander was my salesman, he did a very good job of making sure cars were pulled up & ready for when I visited. F&I - not organized at all. I was told all paperwork would be ready printed & ready to be signed upon my arrival, farthest from the truth. When I arrived, they hadnt even submitted my deal to the banks/credit unions. Was there for 2 hours where it should have only taken 30 minutes. Corey - sales manager - poor customer service. Picked up car, drove home & noticed a nail was in tire; immediately let Alexander know. Corey determined that the best they could do was to make me pay for a new tire $180 & AutoNation would pay for labor - nice customer service. More

Great service. Was given updates about the service. Given a ride to and from the dealership Was given updates about the service. Given a ride to and from the dealership More

Matthew Licka made the purchasing experience an easy process and we love our new Bronco! process and we love our new Bronco! More

My wife and I were involved in and auto accident at the end of June. We were side swiped by a pickup pulling a trailer. Luckly they had insurance which decided to total my car. Living on Social Security we end of June. We were side swiped by a pickup pulling a trailer. Luckly they had insurance which decided to total my car. Living on Social Security we couldn't afford a new car and had a limit on how much we could spend for a used car. We went to Autonation Ford in Frisco. The salesman that waited on us was very understanding of our needs. He showed us a car that fit our needs exactly, a 2014 Ford Flex. He was very courteous and professional. The entire staff was very helpful. I would recommend Autonation Ford of Frisco to anyone who needs a car. More

Very good service, very good front desk, good pricing, good scheduling, fair attention to detail good scheduling, fair attention to detail More