AutoNation Ford Frisco

My service advisor Jena was very friendly, kept me informed and followed my detailed request perfectly. Reasonably priced as well. informed and followed my detailed request perfectly. Reasonably priced as well. More

Not a great service experience at all. Advisor was insincere and vague on pricing. Total was double what I was quoted. She also failed to go over anything in sufficient detail. I will not Advisor was insincere and vague on pricing. Total was double what I was quoted. She also failed to go over anything in sufficient detail. I will not go back. More

The staff was really friendly place was clean they said my car will be ready it’s actually was Ready before they say it would be just a great bunch of guys I will be taking my car back for service my car will be ready it’s actually was Ready before they say it would be just a great bunch of guys I will be taking my car back for service More

100% Satisfaction Guaranteed! I've been coming to Auto Nation Ford for all of my service for my 2008 F-150 Lariat for years. The service team is top shelf! Super impressed with th I've been coming to Auto Nation Ford for all of my service for my 2008 F-150 Lariat for years. The service team is top shelf! Super impressed with their work as well as the concerns that they share for the longevity of my truck. Over 200k and still rolling thunder! Thanks for the assistance superstars! Then we have Fabian, (My Service Manager). He goes to great lengths to ensure that all issues as well as upcoming concerns are brought to mt attention so they can be addressed before they become an issue. He always shoots straight with me and does not try to upsale, which is absolutely appreciated. I will continue to to be a customer as long as this team is there. Thanks again! 💯 More

I had a great experience with Matthew Licka and the AutoNation Ford Frisco team. I ordered my truck and during the manufacturing process Matthew was great at keeping me updated. When it came time to c AutoNation Ford Frisco team. I ordered my truck and during the manufacturing process Matthew was great at keeping me updated. When it came time to completing the paperwork, the process was smooth and not stressful at all. I will definitely be coming back to Matthew and the AutoNation Ford Frisco team for our next vehicle. More

Our salesperson and others at the dealership made the process smooth and pain free from start to finish, and followed up after the sale to make sure everything was perfect. They kept in touch throughout process smooth and pain free from start to finish, and followed up after the sale to make sure everything was perfect. They kept in touch throughout the search process to help find the vehicle that met our needs. Thanks! More

The ford dealer has a most perfect service ever, definitely I will back for care my car my 2014 ford explorer xlt definitely I will back for care my car my 2014 ford explorer xlt More

Plenty waiting area, waiting time within what is promised, no surprise from the visit, reception at the front is friendly a d professional promised, no surprise from the visit, reception at the front is friendly a d professional More

Great experience with Tommy in sales and Kyle in finance! Both of them made the difference. We are thinking of trading in a 2nd car and will only go back to them! Both of them made the difference. We are thinking of trading in a 2nd car and will only go back to them! More

Initially I was advised in a call to a female service advisor I had 4 recall items to be addressed. She scheduled me to fix my tailgate latch at 8:00 on 6/30/22. I asked how long it would take to repair advisor I had 4 recall items to be addressed. She scheduled me to fix my tailgate latch at 8:00 on 6/30/22. I asked how long it would take to repair all 4 recall items and she stated 10 days. I requested to just address the tailgate latch and I would discuss the other matters with the service manager. Upon my arrival Fabian took care of me. He stated the necessary parts for the tailgate were not available however they could address one other item. He was extremely professional and couture. He had my truck back to me in a short period of time. He is a great representative for your organization. More