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AutoNation Ford Frisco

Frisco, TX

4.5
1,440 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,440 reviews

July 15, 2022

Great service and they provide a Lyft for you while your car is being serviced! The team at ANF did an excellent job for me and Ryan was very efficient and listened to what I needed. Thank you ANF! More

by rigdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 18, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 15, 2022

Recall inspection completed in one day. However, was earlier quoted a price on another service and when I arrived, was quoted a price 300% higher by an inexperienced service advisor. This w More

by martindsolomonmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 19, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 15, 2022

Fabian has always been great to work with even when he is not giving you the best news regarding your vehicle's. More

by Texterovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Jul 18, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 13, 2022

My service advisor Jena was very friendly, kept me informed and followed my detailed request perfectly. Reasonably priced as well. More

by KyleB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jena
Jul 15, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 12, 2022

Not a great service experience at all. Advisor was insincere and vague on pricing. Total was double what I was quoted. She also failed to go over anything in sufficient detail. I will not More

by JAIMIEMPIERCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jena
Jul 15, 2022 -

AutoNation Ford Frisco responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Frisco. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5523 to discuss what we can do to help.

Jul 15, 2022 -

JAIMIEMPIERCE responded

The work is done, not sure what else there is that you could possibly "help" with. Jena was hands down the worst service advisor I have ever dealt with. And my frustration with her only yielded a condescending smile and she literally just ignored some of my questions. I was beyond frustrated when I left. I'll try my luck at Bob Tomes Ford next time.

July 09, 2022

The staff was really friendly place was clean they said my car will be ready it’s actually was Ready before they say it would be just a great bunch of guys I will be taking my car back for service More

by Miley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Perez
Jul 11, 2022 -

AutoNation Ford Frisco responded

Hi Miley, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 09, 2022

100% Satisfaction Guaranteed! I've been coming to Auto Nation Ford for all of my service for my 2008 F-150 Lariat for years. The service team is top shelf! Super impressed with th More

by patcoker316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Jul 11, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 08, 2022

I had a great experience with Matthew Licka and the AutoNation Ford Frisco team. I ordered my truck and during the manufacturing process Matthew was great at keeping me updated. When it came time to c More

by gdowns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Licka
Jul 11, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 08, 2022

Our salesperson and others at the dealership made the process smooth and pain free from start to finish, and followed up after the sale to make sure everything was perfect. They kept in touch throughout More

by bradley923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Ismaili, Zane Beadles
Jul 10, 2022 -

AutoNation Ford Frisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

July 07, 2022

The ford dealer has a most perfect service ever, definitely I will back for care my car my 2014 ford explorer xlt More

by Juan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 10, 2022 -

AutoNation Ford Frisco responded

Hello Juan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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