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AutoNation Ford Frisco

Frisco, TX

4.5
1,427 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,427 reviews

June 17, 2022

Good Staff, friendly attitude, very professional from the start of ordering my Ford Fiesta 2016 More

by aryansurya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorrel
Jun 21, 2022 -

AutoNation Ford Frisco responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2022

This was a repair visit for both ford vehicles Jena our service rep was outstanding in her expeditious and courteous manner of our issues and coordinated the repair of both in one morning. Cudos to her and More

by golfgirljudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jena
Jun 21, 2022 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2022

Salesman Darrell was very good and made the process easy but the finance rep was not trustworthy so it made the experience disappointing. More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell, Cody, Kyle
Jun 21, 2022 -

AutoNation Ford Frisco responded

Hi Sandy, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5523 to discuss what we can do to help.

June 16, 2022

Worst experience ever. I will never buy a car from this dealership again. Poor customer service, More

by Greenmellon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maq, Seth
Jun 17, 2022 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. Please call our General Manager at (972) 763-5523 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 16, 2022

Worst car dealership in America - raised the price - would not allow a test drive so when I got it home my wife could not get in due to her arthritis and it barely fit in my garage. I tried to return t More

by Dissatisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
McGinnis & Payton
Jun 17, 2022 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (972) 763-5523 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 16, 2022

My advisor, Fabian did an excellent job from start to finish. Kept me aware of the whole process. Great service. More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Jun 17, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 16, 2022

The team at Autonation Ford Frisco treated me very professional from the start of ordering my F250 truck. Very prompted in communication over 4 months of the process. Mathew Licka helped me from the More

by mavsrangerfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Licka
Jun 17, 2022 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you for the review!

June 16, 2022

Bought two vehicles there! Very nice salesmen and staff! Plan on next vehicle there. Nice! More

by Coach
Recommend Dealer
Yes
Employees Worked With
Great people!
Jun 17, 2022 -

AutoNation Ford Frisco responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

June 15, 2022

Jeremy was great and restored my trust in the dealership. The drive and service area seemed under staffed. What happened to the car wash? COVID is OVER. More

by Kenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 16, 2022 -

AutoNation Ford Frisco responded

Hi Kenn, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 15, 2022

The front worker was very friendly. He took the time to answer our questions nicely and we didn't feel rushed at all. My car had its oil change in the expected time as told. I love how More

by Byoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 16, 2022 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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