AutoNation Ford Frisco

Good experience. Quality vehicle at a good price. Hamid was honest salesman with good communication. Gave me a fair trade in value. Only complaint was the finance m Quality vehicle at a good price. Hamid was honest salesman with good communication. Gave me a fair trade in value. Only complaint was the finance manager, I explained more than once that I was paying cash and not interested in purchasing a warranty. He tried to pressure me and became irritated when I refused to finance or buy the warranty. More

I tried to respond to text message regarding my Car was ready to be picked up after being repaired for an A/C problem. I called Jeremy Canfield 3 times trying to have him send a car to pick me up, he never ready to be picked up after being repaired for an A/C problem. I called Jeremy Canfield 3 times trying to have him send a car to pick me up, he never responded. I called the main number at Frisco Ford I was told that Nick would be contacting me, that also never happened. Terrible customer service. More

First guy tried pressure. me into spending $345 for an oil change. My car has 190k and I just wanted an oil change. Wasn’t going to go back but left and came back and Elmer he me into spending $345 for an oil change. My car has 190k and I just wanted an oil change. Wasn’t going to go back but left and came back and Elmer helped me and didn’t try and sell me that! More

Over the years (about 7) we continue to trust AutoNation Ford Frisco to take care of our cars. Thank you Travis and Fabian for taking such great care of us! Tracy Ford Frisco to take care of our cars. Thank you Travis and Fabian for taking such great care of us! Tracy More

Had to ask someone to wait on me when I dropped my truck off. Had an appointment for a 7:00 am oil change. Finally got a call about 3:45 that it was ready. off. Had an appointment for a 7:00 am oil change. Finally got a call about 3:45 that it was ready. More

Major issues with the manager on staff on May 4th 2022. Please have the vehicle at the dealership prior to posting the vehicle on website/selling the vehicle and making all calls to setup appointment for t Please have the vehicle at the dealership prior to posting the vehicle on website/selling the vehicle and making all calls to setup appointment for the customer to pick up the vehicle. The manager had to be pressed to get the vehicle from a customer that was driving the vehicle as a loaner to the dealership within an hour. I continously had to press the manager to get the vehicle with an ETA. Manager knew I was coming in from Waxahachie and upon my arrival the automobile still was not at the dealership. Manager never presented a solution to the problem. I had to guide him to get the vehicle. The first sales person was not helpfull, the second sales person Rodrigo Gutierrez was awesome. Thanks for stepping up Rigo. More

My overall experience was good. What I did not like was the pushiness of adding extra coverage on my car that I could not afford. I understood what it was for but after saying “no I What I did not like was the pushiness of adding extra coverage on my car that I could not afford. I understood what it was for but after saying “no I can’t afford it” 10 times he let up a little bit still trying. I was there for 3 hours and I was so tired after this and mentally drained. I understand everyone has a job to do but listen to your customers when they say no to extra things due to budget. Everyone was friendly and answered my questions honestly. Queinton who helped me with my car was very nice and knowledgeable. Overall I would recommend getting a car from Auto Nation Ford. More

FIX FIX FIX FIX FIX FIX FIX FIX FIX FIX FIX FIX FIX FIX FIX!!!!! vehicles before putting on website/selling the car. FIX!!!!! vehicles before putting on website/selling the car. More

First time at Auto Nation Ford Frisco enjoy the friendly and professional staff . The maintenance service was done faster then expected. and professional staff . The maintenance service was done faster then expected. More

Very prompt and courteous . Received my car when promised. Kyle was very courteous. We be back. Received my car when promised. Kyle was very courteous. We be back. More