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AutoNation Ford Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.5
1,440 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,440 reviews

April 22, 2022

Excellent service and no unnecessary charges or pressures for the dealer. Overall I would recommend this dealership More

by kearstinmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
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Apr 25, 2022 -

AutoNation Ford Frisco responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

April 22, 2022

Good Customer service. I bought my car from this location and they have taken good care of me! More

by lulat3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas
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Apr 25, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 22, 2022

They told me my check would take a week to get to me. It’s now going on 2 weeks and it still isn’t here. I spent 7 hours on a Saturday at the dealership when I bought it. Very very slow. They messed up m More

by tburden
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom
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Apr 25, 2022 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. If you'd like, please contact our General Manager at (972) 763-5523. We'd appreciate the chance to make your experience a positive one.

Apr 26, 2022 -

tburden responded

I have now been waiting for 20 days for the check that was supposed to take “1 week”. This whole experience has been one half truth or lie since the beginning. I could not be more displeased with this dealership. I’ve done business with 14 different dealerships in my life, and y’all would rank 14 out of 14.

April 21, 2022

Good communication with the service department. Fixed my truck in a day but had my truck for a week. Had to rent a car for that time but the service on my vehicle was done correct and done the firs More

by mark gibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
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Apr 24, 2022 -

AutoNation Ford Frisco responded

Hello Mark, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2022

Good communication with my original bronco order. Easy no pressure. Smooth transaction and customer service. More

by danh151
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Alter Jr
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Apr 24, 2022 -

AutoNation Ford Frisco responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 20, 2022

Jeremy in service did a very good job trying to fix my slow leaking tire More

by gdbear48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Mohamm
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Apr 23, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 19, 2022

The two guys I worked with at the service desk did a great job and kept me informed about the status of my vehicle. More

by todd 1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeremy, Travis
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Apr 23, 2022 -

AutoNation Ford Frisco responded

Hi Todd, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

Service was great. Had a Lyft for me home and back to service department. Quick and easy. More

by luca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muhammad-Service
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Apr 22, 2022 -

AutoNation Ford Frisco responded

Hi Luca, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 17, 2022

I was there at 7 AM and the service department was open On time. The work was completed per request. The service group was friendly and the cost was reasonable More

by Rtcpl2004
Recommend Dealer
Yes
Employees Worked With
I didn’t work with sales. Service only
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Apr 21, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 15, 2022

Best experience I’ve ever had on the service side. There have been other visits that have been horrible More

by clint_reinhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rickey Farmer
Report | Print
Apr 19, 2022 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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