AutoNation Ford Frisco

Excellent service. Been here twice and both times had an excellent experience. It took very little time to do the paperwork and when I picked up the vehicle they immedi Been here twice and both times had an excellent experience. It took very little time to do the paperwork and when I picked up the vehicle they immediately took care of me. Thank you More

Order my Ford F2 50 at the end of the year shut up quicker than we thought quicker than we thought More

I will never give them my business again. I went in for a "complimentary oil change" (because my last three recall service appointments had to be rescheduled when I arrived as they did not h I went in for a "complimentary oil change" (because my last three recall service appointments had to be rescheduled when I arrived as they did not have the necessary parts for my repair - THREE TIMES). And, after my, "complimentary oil change" - I had issue with my coolant (two different places knew right away that it should be taken - via flat bed - back to Ford and they would KNOW what they did).... however, Ford did not own it. $800+ later out of my pocket.... Never had an issue with my vehicle previously - I'm sick! More

Fabian was very helpful and kept me updated on the truck getting fixed. After dealing with other dealerships that could not fix the problem Autonation was able to find the issue and fix it in a timely mat getting fixed. After dealing with other dealerships that could not fix the problem Autonation was able to find the issue and fix it in a timely matter. Thank you. More

Brought our Ford Edge in on 4/1 to find cause of issue with air conditioning not cooling. No one called for status. Called on Monday to find out they would not be looking at the car until Thursday!! Th with air conditioning not cooling. No one called for status. Called on Monday to find out they would not be looking at the car until Thursday!! This was not stated when we made the appointment or at drop off. Did not hear anything by Thursday afternoon so we call and told them to forget it and will take to a local repair shop. Took it to a local repair shop that evening and had it back the next day repaired for minimal cost. Have taken three of our Fords here and have had repeat issues with long waits (days/weeks) for assessment/repair each time. Will never have repairs done again at AutoNation Ford of Frisco!! More

Everyone from sales, management, to finance was wonderful. I shopped MANY dealerships before I decided this was the right one and I am so glad I did business with them. They went out of their way t wonderful. I shopped MANY dealerships before I decided this was the right one and I am so glad I did business with them. They went out of their way to make sure I was happy and comfortable through the whole process and just the happiness of all the employees I encountered was infectious. Thank you all so very much! More

Their customer service is awesome. and the wait time wasnt long.and they took my car at the appointmant time. thats awesome and the wait time wasnt long.and they took my car at the appointmant time. thats awesome More

Mohammed was Extremely helpful with getting my car inspected to my tag renewal. Many Thanks inspected to my tag renewal. Many Thanks More

courteous, timely, and attentive. Can't think of anything else to say. So far have done a good job. Can't think of anything else to say. So far have done a good job. More

Understaffed but make the best of it they can. Unfortunate the service industry has declined. Unfortunate the service industry has declined. More