AutoNation Ford Jacksonville

Stephanie and her team are the best. They always provide excellent service every time I have my truck in for service. Have used Ford dealership since I bought truck in 1998 with excel They always provide excellent service every time I have my truck in for service. Have used Ford dealership since I bought truck in 1998 with excellent results. More

My visit to Auto Nation was made pleasant in the comfortable lounge area while I waited for my truck to be serviced. Gary was very professional and courteous. the comfortable lounge area while I waited for my truck to be serviced. Gary was very professional and courteous. More

Great customer service, professional, got in and out without a hassle. Also, got assistance from a rep on a feature in my car. Longtime customer and have purchased many cars through this dealership and without a hassle. Also, got assistance from a rep on a feature in my car. Longtime customer and have purchased many cars through this dealership and always satisfied. More

Excellent maintenance department. Really fast and thorough work! Would recommend this service department hands down! Really fast and thorough work! Would recommend this service department hands down! More

Very pleasant and friendly personnel to work with. Very organized and the process was smooth and timely. Very organized and the process was smooth and timely. More

Always on time and pleasant to deal with. Always quick and efficient. Courtesy and polite Always quick and efficient. Courtesy and polite More

The service department, especially Stephanie and her team, are excellent. Courteous, prompt service and all expectations were met in this recall/service appointment. team, are excellent. Courteous, prompt service and all expectations were met in this recall/service appointment. More

Took my F-150 XLT for service. Oil change and tire pressure check. Service was performed as per scheduled appointment. I did not have to wait long time. Customer service was excel Oil change and tire pressure check. Service was performed as per scheduled appointment. I did not have to wait long time. Customer service was excellent. More

Well, the service department is top notch, friendly, courteous, and knowledgeable. Especially Stephanie. Sales group I have dealt with since King Crown Ford. Typical sales group. courteous, and knowledgeable. Especially Stephanie. Sales group I have dealt with since King Crown Ford. Typical sales group. More

Tooke my 2019 Ford Explorer in for an oil change, tire rotation and multi-point inspection. My battery died a few days later. I checked my receipt; a battery test wasn't done. THe battery died on a Satu rotation and multi-point inspection. My battery died a few days later. I checked my receipt; a battery test wasn't done. THe battery died on a Saturday. I called AutoNation Ford Jacksvonville and spoke to the service scheduler. I advised I would need to replace the battery as soon as I got the car started. I was told she wouldn't be able to get me in until the following Monday; this was just days after I was there and paid had paid for service. Everytime I take my SUV in there something seems to go wrong shortly after. Coincidence or lackadaisical service? More