AutoNation Ford Jacksonville

the dealer was prompt in getting the truck i wanted to their location so i could drive it. the salesman was knowledgable about the truck and good to word with. their location so i could drive it. the salesman was knowledgable about the truck and good to word with. More

I personally never felt that I was being pressured into buying a car/truck, otherwise I would have done an about face! Dealing with Lance H. I appreciated his sincerity and willingness to help me in my pa buying a car/truck, otherwise I would have done an about face! Dealing with Lance H. I appreciated his sincerity and willingness to help me in my particular situation. Interesting note, my cousin was the Gen Mgr/Vice Pres of the former Kings Crown Ford Dealership at this particular location. I have done business with them for over 20 years. As a result, I felt a connection to the current establishment. I paid a little more than what I wanted to, but, that's how it goes sometimes. The biggest compliment I can give you is this---COMMUNICATION WITH THE CUSTOMER! From beginning to end, I've been communicated with about everything and not felt as though I was left in the dark--that I sincerely appreciate. Thank you! Michael Outler More

Extremely helpful and friendly service. Went above and beyond what is required. I was able to close a deal over the phone in 15 minutes, where at two other dealerships I worked for four days and was unabl beyond what is required. I was able to close a deal over the phone in 15 minutes, where at two other dealerships I worked for four days and was unable to. More

The sales person Mr allen was very helpfull and plesent to work with. every question i had he was able to answer. Also after the sale Me allen called me and told that the dealership was having a class for to work with. every question i had he was able to answer. Also after the sale Me allen called me and told that the dealership was having a class for sync. More

Craig Call was a great salesman. Very knowledgeable about the Ford Fusion and very bright. Followed up after the sale the next day with a phone call. Answered many questions that I had about the SYNC about the Ford Fusion and very bright. Followed up after the sale the next day with a phone call. Answered many questions that I had about the SYNC computer system in the Fusion SE. He sent me an email a week later notifying me about SYNC workshops that the delaer would be holding in the future. Craig is definitely the future of Ford. Rini Schepen and Brian Freeman were also very helpful in closing the deal. TheY supported Craig whenever he needed it. More

Tom Greene was the salesperson. He's personality, his knowledge,he's very friendly, outgoing. I am a person whom is always been taken advantage of when I have purchase a vehicle in the past, but this cas knowledge,he's very friendly, outgoing. I am a person whom is always been taken advantage of when I have purchase a vehicle in the past, but this case Tom Greene when I meet him he changed my whole experience as a car salesman. Tom Greene has followed up with me after the purchase of my vehicle and made sure that all is still okay with the vehicle and has reassured me that he would be there if I every need him. I will come baack and buy another vehicle from Tom Greene in the future and i have mentioned him name to allot of my other friends. I wish there were more pleasant, outgoing, friendly people in the world today with just a wonderful personalility. More

Buying a car is sometimes not a pleasant experience. But this was not the case with Mike Shad Ford At The Avenues. Everyone I had contact with was very polite and courteous. They went out of their way to i this was not the case with Mike Shad Ford At The Avenues. Everyone I had contact with was very polite and courteous. They went out of their way to insure my comfort while I was purchasing my new vehicle. I would highly recommend this dealer to anyone looking to purchase a vehicle in the future. More