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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,003 Reviews

1,003 Reviews of AutoNation Ford Katy - Service Center

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August 12, 2011

I have had my Ford Expedition for 3 year and have had the worst service ever on a new vehicle from Champion Ford. The poor service, poor attitudes of the service reps is an ongoing problem. Yesterday, 8-11 More

by GlennVic99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Castor
August 31, 2010

I took my Ford Fusion in for a new battery. I arrived at the dealership at 8:30 am and was greeted by Mike. I explained I was having battery problems and was told that it would take an hour to have my car More

by fumingfusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
August 11, 2010

I was greeted cordially by Mike and the car was ready when he promised. I was bringing the car in due to a recall on the computer for the transmission. I had to wait 30 minutes for the shuttle to pick me More

by mburchy73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Franz
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