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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.4
2,118 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,042 service reviews

May 06, 2026

Very impressed with service dept. Brought our 2025 Explorer in for 15K service. Gro handled all with efficiency and is a credit to this dealership. Highly recommend this service dept. More

by ronsboys
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Geo
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May 14, 2026 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

May 02, 2026

Randy Linney, my long time Service Advisor completed my 60,000 mile service and discussed all of the issues addressed. Again, the service was timely and completed as scheduled. Scheduling on line has been More

by John
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Randy Linney
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April 16, 2026

The service representative Mickel is a man of his word, my 2022 F450 had transmission issues and auto nation ford replaced it without any issues. Mickel kept me informed throughout the process he told me More

by Tom Gould
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mickel
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Apr 20, 2026 -

AutoNation Ford Katy responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2026

Ford katy is professional, friendly, and a beautiful facility. I would higher recommend using this dealership for service More

by Cindy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Buddy
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Apr 16, 2026 -

AutoNation Ford Katy responded

Hi Cindy, thank you so much for your positive comments about AutoNation Ford Katy! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

March 26, 2026

Very professional and great customer service! I highly recommend it, Austin was very friendly and helpful More

by Kevindiaz.96
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 31, 2026 -

AutoNation Ford Katy responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

March 16, 2026

Maintenance was completed in a reasonable amount of time. Service agent was very pleasant and professional More

by Captain_schuber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent
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Mar 20, 2026 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 05, 2026

Wish that when asked for a final total & given one. That should be the total expected upon pickup. But wasn’t the result. But do like that you wash car More

by wheath8288
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mike O
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Mar 09, 2026 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 27, 2026

WE NEEDED A RECALL DONE AND NEEDED IT DONE QUICKLY. REACHED OUT TO AUTONATION FORD IN KATY AND TALKED TO MANAGER HENRY SANCHEZ THAT QUICKLY TOOK OVER AND PROFESSIONALLY HANDED ME OVER TO SERVICE ADVISO More

by -JOSEPH G-
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
DONAVON AND HENRY SANCHEZ
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Mar 04, 2026 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2026

Mr Mario at the service section was an excellent help for the maintenance of my Raptor truck. More

by J Trevino
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mario
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Mar 04, 2026 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 25, 2026

I AM VERY PLEASED WITH THE SERVICE I RECEIVED. GIO RICCIADDI WAS QUICK IN RESPONDING TO MY NEEDS AND VERY FRIENDLY. I RATE HIS SERVICE AT A 10+ More

by rfawalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GIO RICCIARDI
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Mar 03, 2026 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

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