AutoNation Ford Katy - Service Center

I didn't have an appointment, but my check engine light came on so I drove on over. Everyone was kind and checked real quick and found I needed new battery. Steven Yee was especially helpful. He checke came on so I drove on over. Everyone was kind and checked real quick and found I needed new battery. Steven Yee was especially helpful. He checked what battery I needed and thenmade sure it was availble. When a different battery was neded, he explained why and explained the cost (less than the first one). He also gave me a granola bar when I really needed something. More

Service performed to my satisfaction. They did not reset the oil life tracker but other than that OK. They did not reset the oil life tracker but other than that OK. More

Mario Flores was great! Excellently service , Mario was able to get my recall taken care of in a timely manner and he was very good overall Excellently service , Mario was able to get my recall taken care of in a timely manner and he was very good overall More

The whole experience has been wonderful. From buying the car to servicing it has been very pleasant. People have been knowledgeable, professional, and friendly.! From buying the car to servicing it has been very pleasant. People have been knowledgeable, professional, and friendly.! More

Mike was great very quick to answer email and or phone. Also very kind and professional. Also very kind and professional. More

Gio in the service department always makes sure our 3 Ford vehicles are taken care of. Ford vehicles are taken care of. More

They were very accommodating and walked me through all the information before starting my service. the information before starting my service. More

Aftermarket dept was great. Really appreciated how fast the work was completed. Would recommend again. Really appreciated how fast the work was completed. Would recommend again. More

Mike Oueida at the Service department did a great job helping me out to understand what sort of work the car needs and why it's necessary. Great customer service! helping me out to understand what sort of work the car needs and why it's necessary. Great customer service! More

Always very helpful and a pleasure to deal with. Everyone is friendly and professional. Will be my dealer of choice for all future maintenance Everyone is friendly and professional. Will be my dealer of choice for all future maintenance More