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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,004 Reviews

1,004 Reviews of AutoNation Ford Katy - Service Center

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July 05, 2023

Randy took care of the problem right away. I wish my car was not full of dust could have used a car wash. More

by Gus.munoz965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Jul 07, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 04, 2023

Nice, clean location. Inventory is low. Scheduling service is easy. Service was friendly. Technicians not extremely well versed. I was told my 2700 mile tires were bald. P More

by rbrennan1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Jul 06, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

July 04, 2023

The service is excellent. For this reason, I always visit the dealer when my car have a trouble . More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Flores
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Jul 06, 2023 -

AutoNation Ford Katy responded

Hi John, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 04, 2023

Customer service was great, service department kept me informed on my F150 Great communication at ford in Katy. Thank you More

by Surf7873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy
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Jul 06, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 01, 2023

My wife and I have been customers for several years, and from sales to service AutoNation Ford is a great dealership. More

by MikeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Corvin
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Jul 05, 2023 -

AutoNation Ford Katy responded

Mikem, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 29, 2023

Great support and fast service during my visit to do maintenance services to my SUB More

by omar
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ford
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Jul 03, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 28, 2023

Great customer service. Everyone is very friendly, including the guy who checked me in, the service writer and the guy who delivered the vehicle. Daniel is personable and ex More

by Becky C
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel D’Larenti
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Jul 03, 2023 -

AutoNation Ford Katy responded

Hi Becky, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 26, 2023

Everything was handled in good business matter , And on time price wasn’t expected tho More

by Jonesroc80
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jun 30, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2023

Always have had great service here for the past almost 5yrs. Will keep taking my vehicle there. More

by manny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thompson
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Jun 26, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

The service was great. very good communication.. friendly staff. they tried to find the best solution for my case. More

by Tuan Hoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jun 23, 2023 -

AutoNation Ford Katy responded

Hi Tuan, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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