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AutoNation Ford Katy - Service Center

Katy, TX

4.3
1,012 Reviews

1,012 Reviews of AutoNation Ford Katy - Service Center

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July 16, 2023

Mario Flores was great! Excellently service , Mario was able to get my recall taken care of in a timely manner and he was very good overall More

by Rx685t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Flores
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Jul 20, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

The whole experience has been wonderful. From buying the car to servicing it has been very pleasant. People have been knowledgeable, professional, and friendly.! More

by mag
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demi Williams and Randall
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Jul 17, 2023 -

AutoNation Ford Katy responded

Hello Mag, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 14, 2023

Mike was great very quick to answer email and or phone. Also very kind and professional. More

by bull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Report | Print
Jul 17, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2023

Gio in the service department always makes sure our 3 Ford vehicles are taken care of. More

by Tanya Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Report | Print
Jul 17, 2023 -

AutoNation Ford Katy responded

Hi Tanya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2023

They were very accommodating and walked me through all the information before starting my service. More

by nikkeyjacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jul 17, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 08, 2023

Aftermarket dept was great. Really appreciated how fast the work was completed. Would recommend again. More

by waknuppel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, in aftermarket dept.
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Jul 12, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

Mike Oueida at the Service department did a great job helping me out to understand what sort of work the car needs and why it's necessary. Great customer service! More

by Ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Oueida
Report | Print
Jul 11, 2023 -

AutoNation Ford Katy responded

Hi Ibrahim, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 06, 2023

Always very helpful and a pleasure to deal with. Everyone is friendly and professional. Will be my dealer of choice for all future maintenance More

by Spshollar@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
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Jul 11, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 05, 2023

Randy took care of the problem right away. I wish my car was not full of dust could have used a car wash. More

by Gus.munoz965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Jul 07, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 04, 2023

Nice, clean location. Inventory is low. Scheduling service is easy. Service was friendly. Technicians not extremely well versed. I was told my 2700 mile tires were bald. P More

by rbrennan1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Jul 06, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

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