AutoNation Ford Katy - Service Center

The general service was very good. All personnel were very professional. They finished the work on time as they promised. All personnel were very professional. They finished the work on time as they promised. More

No issues. Very professional. The dealership got me in and out at the projected time. Very professional. The dealership got me in and out at the projected time. More

The issue for my vehicle was resolved the same day and now I can drive with confidence, secure and comfortable. Thank you now I can drive with confidence, secure and comfortable. Thank you More

Arrived at 7 AM for 7 AM appointment. Technician started working on car about 2:30 PM. Appointments means nothing. Technician started working on car about 2:30 PM. Appointments means nothing. More

Great dealership to have your vehicle serviced, they were able to get my truck in and have it diagnosed within the same week able to get my truck in and have it diagnosed within the same week More

Excellent service department. My truck was ready when promised. Service Adjustor gave me updates through text messaging. Easy to do business with. My truck was ready when promised. Service Adjustor gave me updates through text messaging. Easy to do business with. More

Michael was professional, he explained precisely what was wrong with my car and had a great follow up with me. wrong with my car and had a great follow up with me. More

Had an issue with my 2020 F-150 , with only 12,000 miles. The low tone horn malfunctioned . Contacted Brandon at your Service Department and was advised that my truck was still in warranty. Brandon was very The low tone horn malfunctioned . Contacted Brandon at your Service Department and was advised that my truck was still in warranty. Brandon was very knowledgeable and professional. Now I receive a Recall Letter on my Wife's 2015 Edge Titanium for Rear Suspension Issues and he has taken care of that as well. It is a pleasure to deal with a company that places it's Customer First. More

Mobil service arrived at the expected time and provided quick and effective service including the recall repair. It was great not to have to get a ride back home or wait at the dealership. quick and effective service including the recall repair. It was great not to have to get a ride back home or wait at the dealership. More

I was well pleased with the location and service. The service technicians and service advisor were thorough and attended to my needs. I advised them what I needed, and they listened. This is what ser The service technicians and service advisor were thorough and attended to my needs. I advised them what I needed, and they listened. This is what service is all about. More