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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,005 Reviews

1,005 Reviews of AutoNation Ford Katy - Service Center

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December 05, 2022

Great place to buy or service a vehicle. People are very helpful and prices are very good. More

by rhema54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
randy
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Dec 07, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 05, 2022

Service advisor Steven Yee was professional, knowledgeable, and very experienced - overall, my service appointment was a positive experience. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yee
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Dec 07, 2022 -

AutoNation Ford Katy responded

Hi Will, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

December 02, 2022

The service is excellent, my advisor was very attentive to my needs and concerns. Love this Dealership. More

by jtaz2366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Dec 02, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

this dealership has always been helpful in serving my car's needs. Above and beyong regular maintenance. More

by johndsmith5270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
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Dec 02, 2022 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

December 01, 2022

All of the servicemen were very polite and listened to my issue. A 5* review for David. He took good care of me. More

by Luhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Dec 02, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

Steve and Mark did a great job getting us back on the road. There service was polite and direct to the point along with getting this done timely More

by lhowell30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Yee and Mark Schick
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Dec 02, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 30, 2022

Friendly staff. I was acknowledged when I walked in the door. I had an issue with a parts order and it was handled professionally. More

by BEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene
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Dec 01, 2022 -

AutoNation Ford Katy responded

Hello, We are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

November 30, 2022

Fast service. I'm glad I took my vehicle their to get services. They also updated me on upcoming services on my vehicle. More

by Janisha_cornish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All.
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Dec 01, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 29, 2022

My visit to the service department was unplanned and I decided to drop in to inquire about an oil change and the service advisor was on point and accurate on his estimate of the time it would take to comp More

by Capehorn30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy
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Nov 30, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 28, 2022

Tom McGee was very helpful and courteous I have used him for service for years.' More

by skhanson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McGee
Report | Print
Nov 28, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tom here at AutoNation Ford Katy! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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