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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,004 Reviews

1,004 Reviews of AutoNation Ford Katy - Service Center

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November 07, 2022

Steven Y. Is an awesome service advisor and kept me informed on the scheduled service and options. More

by Lieukevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Y.
Nov 15, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 07, 2022

Autonation Ford continues to be a great dealership for keeping my Ford running good. I would use them again in the future. More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio
Nov 15, 2022 -

AutoNation Ford Katy responded

Hi Glenn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 05, 2022

AutoNation Katy delivered liability and dependable service regarding except for a good clean car wash. Thank You More

by On the road again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 14, 2022 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

November 04, 2022

Everyone was so polite. I felt like they really cared. The work was finished ahead of scheduled time. Mario? took me home in van and was very helpful, I'm on a walker, More

by nancykpickett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James, Mario?
Nov 11, 2022 -

AutoNation Ford Katy responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

November 04, 2022

Very satisfied with my recent visit to Autonation Katy. My wife and I are retired and we only have one car our 2012 Ford Fusion. My car had completely stopped and all the indicator lights on the dashboard More

by SatsfiedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy - Service Advisor
Nov 11, 2022 -

AutoNation Ford Katy responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Katy. If you have any further questions, please give us a call. We're always happy to help! Take care!

November 03, 2022

All were very fast and friendly, I dropped off my vehicle the young lady that greeted me outside was very friendly. More

by lgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lewis
Nov 10, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2022

Auto nation does quality work. I have had two body repairs done on my old 2000 F150 and both were very nicely done. More

by Bobfalkner
Recommend Dealer
Yes
Employees Worked With
John Milnes, Lisa Parasrami
Nov 10, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2022

As always AutoNation Ford exceeded my expectations. The great service started from the time I schedule an appointment through confirmation and follow up and the best thing is how courteous and professi More

by Adel Saleh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 09, 2022 -

AutoNation Ford Katy responded

Hi Adel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 02, 2022

It was a recall issue and they said it would take under an hour. They were right More

by gawink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot names, Lisa Parasrami
Nov 10, 2022 -

AutoNation Ford Katy responded

Hello Gawink, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

Steven gave us excellent service and was able to facilitate diagnosing our problem accurately. Problem solved the first time. More

by airdoc68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven in Service
Nov 08, 2022 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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