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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,004 Reviews

1,004 Reviews of AutoNation Ford Katy - Service Center

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October 17, 2022

Great service with quick turn around on service visit. Mike Ouida my service rep was very helpful and pleasant to work with! More

by Don Crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Report | Print
Oct 22, 2022 -

AutoNation Ford Katy responded

Hi Don, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 17, 2022

Great service, Mike Ouida was very helpful and friendly. 5 stars to his customer service More

by anafrankgp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Report | Print
Oct 22, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 17, 2022

Great service & communication with Giovanni - He was extremely helpful & work was completed in quoted time frame. More

by FPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Ricciardi
Report | Print
Oct 22, 2022 -

AutoNation Ford Katy responded

Hi, we are so happy to read such a great review about AutoNation Ford Katy! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

October 14, 2022

Quick service and professional staff. Dustin provided excellent customer service during my recent oil change. Will recommend. More

by JRussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Thomas
Report | Print
Oct 19, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 14, 2022

They have an excellent customer service and they are very professional. I am very happy with the service that I received. More

by omparra1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Report | Print
Oct 19, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 13, 2022

Excellent service. In and out for an oil change and tire rotation in about an hour! More

by rayamalkumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Oct 19, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 13, 2022

Great customer service fast easy and informative, will always take my ford to them no complaints. More

by dantheman.theman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
Report | Print
Oct 19, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 12, 2022

Great customer service And ease of vehicle drop off. Customer service tenant was excellent. Great response and decent environment. More

by Mcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal
Report | Print
Oct 18, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 12, 2022

GREAT SERVICE GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT More

by hblack64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE
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Oct 18, 2022 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

October 12, 2022

My service writer Brandon made the process and price expectation very clear. I was very happy with the service provided. More

by EJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 18, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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