AutoNation Ford Katy - Service Center

Great and fast service! Steven kept me updated trough the repair and got my car back within a couple of days, will definitely be going back for future service Steven kept me updated trough the repair and got my car back within a couple of days, will definitely be going back for future service More

Steven was by far one of the most helpful individuals I’ve dealt with at a dealership. He was friendly, attentive and knowledgeable. I had a problem for over two years and he and Mark got me taken care o I’ve dealt with at a dealership. He was friendly, attentive and knowledgeable. I had a problem for over two years and he and Mark got me taken care of. Thank you Steven! More

The service is great, I love the video updates that they send of the work they did and what they recommend being done. send of the work they did and what they recommend being done. More

Super friendly and honest about the whole process and my car came out with a brand new feel to it. car came out with a brand new feel to it. More

This place was a real blessing! I worked with Amir and he was just a pleasure to work with! I will tell all that will listen make that short drive to Katy like I did from the I worked with Amir and he was just a pleasure to work with! I will tell all that will listen make that short drive to Katy like I did from the ATX area! And SAVE! More

Professional, respectful, polite, and the service was extremely quick and thorough. I would highly recommend this dealership! extremely quick and thorough. I would highly recommend this dealership! More

Omar Elkhayat in the collision center is an absolute pleasure to work with. He kept me up to date whenever I needed to know something and explained everything thoroughy. Thanks! pleasure to work with. He kept me up to date whenever I needed to know something and explained everything thoroughy. Thanks! More

It is a professional and confiable service, they car my car 100%. Only one thing to tell… When I ‘m was there to pick up my car I’m wait for 29 min without reason and finally when the car arrives nobody car 100%. Only one thing to tell… When I ‘m was there to pick up my car I’m wait for 29 min without reason and finally when the car arrives nobody tell my why… More

Came in with a preset appt. , poor greeting, never heard during the wait time. Waited 3. 5 hours. I had to check in on them. Left me lock nut for my wheels with what was water. I , poor greeting, never heard during the wait time. Waited 3. 5 hours. I had to check in on them. Left me lock nut for my wheels with what was water. Inside of my truck was still dirty I thought they would clean and vacuum for the oil change. Not worth the extra service cost. More

The service is so good at this dealership, it makes you wish all your vehicles were Ford. Excellent communication, no surprises, and everything was done correctly. wish all your vehicles were Ford. Excellent communication, no surprises, and everything was done correctly. More