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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,003 Reviews

1,003 Reviews of AutoNation Ford Katy - Service Center

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September 12, 2022

Quick check in. good progress update. Maintenance and safety recalls were completed. Delivery was on time. More

by Sherbiny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Sep 15, 2022 -

AutoNation Ford Katy responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 12, 2022

Very courteous and attentive staff; picked a date that was obviously very busy. Gio did a great job getting us in and out without much hassle. Good atmosphere and good team. More

by tlarios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio Ricciardi
Sep 15, 2022 -

AutoNation Ford Katy responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 12, 2022

Service technician took his time speaking with me about the issues with my car and found a recall that paid for the repairs. More

by enrique_garci30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 15, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 11, 2022

My service rep clearly defined situation and was communicative throughout the process. He was courteous, delivered the work in a timely manner, and the truck performs as expected. More

by Pbarrettx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corvin
Sep 14, 2022 -

AutoNation Ford Katy responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 09, 2022

I have purchased several vehicles from Auto Nation Ford and have serviced all of these vehicles through their Service Department. They are professionals and get the service done right and fast. More

by Rudy Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mainer.
Sep 14, 2022 -

AutoNation Ford Katy responded

Hi Rudy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 09, 2022

I checked in at my appointment time. Someone came out to talk to me immediately. I was greeted and walked in to my service director who got me all setup and ready to go, My car servic More

by Lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Thomas
Sep 14, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 09, 2022

They were friendly and helpful and got everything done very quick One of the best dealerships around More

by Sanad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 14, 2022 -

AutoNation Ford Katy responded

Hi Sanad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 08, 2022

The experience with the service team I got was exceptional and quick. Also with my ford pass points I didn’t even have to pay out of pocket. The guys at this location were super helpful and mindfu More

by LAbarbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Sep 13, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 06, 2022

They dealership has been there when I needed them. I am on my second Ford F150 and am extremely satisfied. More

by Cboyer57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 11, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 05, 2022

I took my Exporer in for a recall repair and several other little things to take care of while it was in. Also I was impressed with the availability to have pickup and return service. Thanks to James fo More

by Jim
Recommend Dealer
Yes
Employees Worked With
James
Sep 09, 2022 -

AutoNation Ford Katy responded

Jim, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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