AutoNation Ford Katy - Service Center

I always prefer to work with Ouidam aka Mike. He is very helpful and stays in communication throughout the process. In addition he takes time to explain reasons for any changes to service reques He is very helpful and stays in communication throughout the process. In addition he takes time to explain reasons for any changes to service requests. More

Fast and easy, it was only for a recall and the car was ready when the representative told me. ready when the representative told me. More

The dealer was super. The person I spoke to was knowledgeable. Will go back for all work to be done on my truck. The person I spoke to was knowledgeable. Will go back for all work to be done on my truck. More

Very courteous and attentive staff; picked a date that was obviously very busy. Gio did a great job getting us in and out without much hassle. Good atmosphere and good team. was obviously very busy. Gio did a great job getting us in and out without much hassle. Good atmosphere and good team. More

Service technician took his time speaking with me about the issues with my car and found a recall that paid for the repairs. the issues with my car and found a recall that paid for the repairs. More

Quick check in. good progress update. Maintenance and safety recalls were completed. Delivery was on time. good progress update. Maintenance and safety recalls were completed. Delivery was on time. More

My service rep clearly defined situation and was communicative throughout the process. He was courteous, delivered the work in a timely manner, and the truck performs as expected. communicative throughout the process. He was courteous, delivered the work in a timely manner, and the truck performs as expected. More

I have purchased several vehicles from Auto Nation Ford and have serviced all of these vehicles through their Service Department. They are professionals and get the service done right and fast. and have serviced all of these vehicles through their Service Department. They are professionals and get the service done right and fast. More

I checked in at my appointment time. Someone came out to talk to me immediately. I was greeted and walked in to my service director who got me all setup and ready to go, My car servic Someone came out to talk to me immediately. I was greeted and walked in to my service director who got me all setup and ready to go, My car service was completed within the time frame i was told. The entire process with Dustin was the best i've had at this location. Thanks Dustin! More

They were friendly and helpful and got everything done very quick One of the best dealerships around very quick One of the best dealerships around More