AutoNation Ford Katy - Service Center

Giovanni made my service experience simple and quick. Was surprised to see video of the service in a text after my visit. Highly recommend Ford Automation Katy! Was surprised to see video of the service in a text after my visit. Highly recommend Ford Automation Katy! More

Tom was a great service advisor. I was offered transportation home. I was informed about the status of my repair. I was offered transportation home. I was informed about the status of my repair. More

Communication was very good. Professional service. Will come back. Five stars all the way yayyy!!! Professional service. Will come back. Five stars all the way yayyy!!! More

At AutoNation Ford Katy I have always been treated with courtesy. The sales staff is attentive and offers good advise as well as solutions for any issues that may arise. The service department mirrors this courtesy. The sales staff is attentive and offers good advise as well as solutions for any issues that may arise. The service department mirrors this approach to customer service and the accessories desk has been very helpful and accommodating. I am very happy I chose this dealership to purchase my Bronco! More

Great service and done in a timely manner. Good communication from the service center keeping me informed on the process of my vehicle. Good communication from the service center keeping me informed on the process of my vehicle. More

Randy was a great help and the dealership had the opportunity to hose me but not only didn't but honored the recall completely- thanks guys- definitely be back opportunity to hose me but not only didn't but honored the recall completely- thanks guys- definitely be back More

Timely, courteous service. Made a sensible suggestion for solving car problem to avoid towing expense Made a sensible suggestion for solving car problem to avoid towing expense More

David Corvin always takes good care of me & my son Sean . David always keeps us up to speed with up & coming maintenance on our vehicles. David always keeps us up to speed with up & coming maintenance on our vehicles. More

It would be nice next time to have enough parts in stocks for the recalls. Or maybe just be prepared to take care of the cars who made an appointment for the recall situation. Autonation you have tools come for the recalls. Or maybe just be prepared to take care of the cars who made an appointment for the recall situation. Autonation you have tools come on! More

Did not top off wiper fluid; now not sure if they actually properly changed oil. actually properly changed oil. More