AutoNation Ford Katy - Service Center

Great place to buy a car but I won’t recommend the service department. “Is my car finished” and the service advisor says yes. Then you show up and it’s not. Nothing was done even though there’s a vide service department. “Is my car finished” and the service advisor says yes. Then you show up and it’s not. Nothing was done even though there’s a video from the department saying “we did this and completed your list” then you find out they need to order a part and they didn’t finish anything. Irritating to say the least when they had my vehicle for 2 weeks… More

excellent people nice findly to constomet i always come back for nice smile to assint. back for nice smile to assint. More

Your service rep Mark was excellent. He communicated well so I knew the status of the repairs. The repairs seem to have been done well and completely. He communicated well so I knew the status of the repairs. The repairs seem to have been done well and completely. More

They are fast and professional people, I had been visiting there for years and everything was ok visiting there for years and everything was ok More

Great Service! Car battery replacement, excellent work done by Tom. Appointment on line was very easy. Car battery replacement, excellent work done by Tom. Appointment on line was very easy. More

I only go to this dealership for my services, and it has always been top notch, timely and courteous. Never have had any problems. always been top notch, timely and courteous. Never have had any problems. More

Set up appointment the day before. Got to dealership right at 7:15am and work completed very timely. Great service thank you Got to dealership right at 7:15am and work completed very timely. Great service thank you More

The service schedule process was simple by phone and the service work was completed same day. Nicely done! service work was completed same day. Nicely done! More

Staff is always helpful and answers all questions. Service was done in a timely manor, Service was done in a timely manor, More

Service department took the time to figure out what was wrong and made it happen. They actually called me to say it was done and I remembered another issue I was having so they immediately threw it back in wrong and made it happen. They actually called me to say it was done and I remembered another issue I was having so they immediately threw it back in line and figured it out same day and ordered parts. Everything is good now! More