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AutoNation Ford Katy - Service Center
Katy, TX
1,005 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
1,005 Reviews of AutoNation Ford Katy - Service Center
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May 25, 2022
Was informed that diagnostic turn around is 24 to 48 hours. Car was returned to me before the 48 hours was ended. Very pleased with service and communications. hours. Car was returned to me before the 48 hours was ended. Very pleased with service and communications. More
by jrfpe
Employees Worked With
Eric Garcia
May 25, 2022
My service advisor is great. He always double checks everything that needs done. And, always keeps me updated on the trucks progress. He always double checks everything that needs done. And, always keeps me updated on the trucks progress. More
by ebrushkaty
Employees Worked With
Dustin Thomas
May 25, 2022
When I arrived the lines were full which concerned me. While I waited to get with my advisor the bays were empty. Their system is well organized. Eric my advisor toke care of the truck and got it out on t While I waited to get with my advisor the bays were empty. Their system is well organized. Eric my advisor toke care of the truck and got it out on time. Great job guys and Gals. More
by Mike
Employees Worked With
Eric Garcia
May 25, 2022
From the time I purchased my vehicle, I have always received excellent service. My sales person was great, I have used the parts dept. twice; again, great. I have used the service dept. twice; again, g received excellent service. My sales person was great, I have used the parts dept. twice; again, great. I have used the service dept. twice; again, great! More
by mcdthe73ag
Employees Worked With
Derek (sales), Robert (parts), & Randy (service)
May 23, 2022
I was called bud by the parts service manager when I told him my name was not bud he said he call everyone bud or beaner I guess only whites allowed at auto nation no brown or black allowed…. him my name was not bud he said he call everyone bud or beaner I guess only whites allowed at auto nation no brown or black allowed…. More
by Leon
Employees Worked With
Jeremy schoonover
May 20, 2022
David did a great job servicing our vehicle, and so did Jonathan. We always bring our Bronco Sport to AutoNation Ford Katy and will continue to do so, because all of their service advisors and mechanics d Jonathan. We always bring our Bronco Sport to AutoNation Ford Katy and will continue to do so, because all of their service advisors and mechanics do a great job for us. Thanks! More
by MikeM
Employees Worked With
David Corvin and Jonathan Rios
May 19, 2022
The service was great and I was in and out in a timely manner. I also received a video that detailed the current state of other components of my vehicle. manner. I also received a video that detailed the current state of other components of my vehicle. More
by mhoward832
Employees Worked With
Andres
