AutoNation Ford Katy - Service Center

I showed up early for my scheduled maintenance visit. As I had no service advisor selected, Mikel Ouida engaged with me and stepped me through the process. He told me what they were going to do and told As I had no service advisor selected, Mikel Ouida engaged with me and stepped me through the process. He told me what they were going to do and told me to expect at least two hours to get all the things done. He also measured tire depth and advised replacing the tires in the next couple months. I was out in a little over an hour. Great job Mikel! More

I went to another dealer, they had no idea who scheduled me and told me the recall was not active. I called David Corwin and he got me in and out in the same day. He has always been very knowledgeable and me and told me the recall was not active. I called David Corwin and he got me in and out in the same day. He has always been very knowledgeable and helpful. More

Location is very well clean and organized all staff members are very nice and friendly. excellent service James was great as he communicated as my vehicle was in the process of being service. members are very nice and friendly. excellent service James was great as he communicated as my vehicle was in the process of being service. More

Service tech was awesome and knowledgeable. Great communication and updates on vehicle and most of all respectful and friendly. Great communication and updates on vehicle and most of all respectful and friendly. More

prompt and grateful service. very nice persons, definitely I can recommend for services of you need a new car.. very nice persons, definitely I can recommend for services of you need a new car.. More

The service advisor was very professional and nice. He communicated with me during process until truck was complete. He communicated with me during process until truck was complete. More

I went in for routine maintenance oil change and fuel filters change surprisingly it was in a timely manner filters change surprisingly it was in a timely manner More

Great service friendly staff and very convenient to my house, James was great and very knowledgeable house, James was great and very knowledgeable More

I had a great experience with David Lewis he always takes care of my car. care of my car. More

The service was really great was done in appropriate timing I was in and out people were very friendly. timing I was in and out people were very friendly. More