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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,005 Reviews

1,005 Reviews of AutoNation Ford Katy - Service Center

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May 13, 2022

I went to another dealer, they had no idea who scheduled me and told me the recall was not active. I called David Corwin and he got me in and out in the same day. He has always been very knowledgeable and More

by PC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corwin
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May 16, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 12, 2022

Location is very well clean and organized all staff members are very nice and friendly. excellent service James was great as he communicated as my vehicle was in the process of being service. More

by j.alvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
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May 13, 2022 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

May 12, 2022

Service tech was awesome and knowledgeable. Great communication and updates on vehicle and most of all respectful and friendly. More

by jaimeflores467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel D' Larenti
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May 14, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 11, 2022

prompt and grateful service. very nice persons, definitely I can recommend for services of you need a new car.. More

by jrzamudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mickel ouida
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May 12, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

May 11, 2022

The service advisor was very professional and nice. He communicated with me during process until truck was complete. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
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May 13, 2022 -

AutoNation Ford Katy responded

Hello James, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2022

I went in for routine maintenance oil change and fuel filters change surprisingly it was in a timely manner More

by steve.johnson518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
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May 13, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2022

Great service friendly staff and very convenient to my house, James was great and very knowledgeable More

by Coachwalder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thompson
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May 13, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2022

I had a great experience with David Lewis he always takes care of my car. More

by tjolly8008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lewis
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May 12, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 09, 2022

The service was really great was done in appropriate timing I was in and out people were very friendly. More

by Vbryant22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
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May 12, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 06, 2022

Randy was great Everyone did a great job. I would recommend them to anyone needing repairs. More

by rhema54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
randy
Report | Print
May 09, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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