AutoNation Ford Katy - Service Center

Very please with the service received with oil Change and tire rotation. Efficient and professional. and tire rotation. Efficient and professional. More

Well organized at entry checking you in smartly. Autonation Ford in Katy provides a clean, quiet waiting area. My service was completed about 25 minutes sooner than promised. Autonation Ford in Katy provides a clean, quiet waiting area. My service was completed about 25 minutes sooner than promised. More

Jonathan Rico provided great service and resolved all of my vehicle maintenance issues quickly and professionally. my vehicle maintenance issues quickly and professionally. More

Don’t do not go anywhere else besides AutoFord Nation Katy because they always make sure our Alfa Romeo is taken care of with top notch service! Katy because they always make sure our Alfa Romeo is taken care of with top notch service! More

Very professional, immediately checked me in, took my car and was back at said time!!!! and was back at said time!!!! More

Excellent attention, the Service Advisor making preventive maintenance recommendations for the proper functioning of the vehicle, very satisfied preventive maintenance recommendations for the proper functioning of the vehicle, very satisfied More

Excellent customer service, as usual! !! Mr. Donald, manager & Daniel, our service representative are awesome, very helpful!! !! Mr. Donald, manager & Daniel, our service representative are awesome, very helpful!! More

The service man, Dustin was amazing, he was patient and thorough. The service personnel went above and beyond. They can do better with transporting their customer back home especially when I have been a lo thorough. The service personnel went above and beyond. They can do better with transporting their customer back home especially when I have been a loyal customer for years and does not have any means of getting to your place of destination. Although the manager has shown some degree of empathy but the constant hassle of thinking about how to get back to your home after a drop-off is quite discouraging. I do not understand the rationale of having a customer worry how he/she will get home for leaving his/her car for repairs that will take days. I have also worked with the sales and collision department too...this facility has wonderful people so I will recommend More

Gio was very effective in getting me in and in communication of status of my vehicle. Very positive experience! communication of status of my vehicle. Very positive experience! More

Booked full service and some aircon work on F150 Raptor, vehicle returned in 2 days and pleased with work. HOWEVER I noticed that 300 MILES WERE ADDED, fuel tank was empty and muddy condition. The Ford inv vehicle returned in 2 days and pleased with work. HOWEVER I noticed that 300 MILES WERE ADDED, fuel tank was empty and muddy condition. The Ford invoice mileage showed 7 miles logged during service! More