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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,006 Reviews

1,006 Reviews of AutoNation Ford Katy - Service Center

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April 11, 2022

Daniel in the service department was super informative with the options I had when it came to dealing with needing new brakes. A++ More

by 141chriss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 14, 2022 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2022

The service department is very responsive to customer concerns and jumps on any opportunity to provide good service. More

by Frank
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric and service managers
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Apr 11, 2022 -

AutoNation Ford Katy responded

Hello Frank, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2022

Robert was really professional and nice. He went above and beyond. Great customer service! Highly recommend More

by Salasmayra89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 11, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2022

Well organized at entry checking you in smartly. Autonation Ford in Katy provides a clean, quiet waiting area. My service was completed about 25 minutes sooner than promised. More

by David_Ammerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 09, 2022 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 07, 2022

Very please with the service received with oil Change and tire rotation. Efficient and professional. More

by melissa.maier17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk
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Apr 11, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 06, 2022

Jonathan Rico provided great service and resolved all of my vehicle maintenance issues quickly and professionally. More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rico
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Apr 09, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2022

Don’t do not go anywhere else besides AutoFord Nation Katy because they always make sure our Alfa Romeo is taken care of with top notch service! More

by Bretexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanely Copper
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Apr 09, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

April 06, 2022

Very professional, immediately checked me in, took my car and was back at said time!!!! More

by clliner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
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Apr 09, 2022 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 04, 2022

Excellent attention, the Service Advisor making preventive maintenance recommendations for the proper functioning of the vehicle, very satisfied More

by Rafael Caicedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rico
Report | Print
Apr 06, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 04, 2022

Excellent customer service, as usual! !! Mr. Donald, manager & Daniel, our service representative are awesome, very helpful!! More

by jbogan73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Donald & Daniel
Report | Print
Apr 06, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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