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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,006 Reviews

1,006 Reviews of AutoNation Ford Katy - Service Center

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March 23, 2022

Service was great. Also Jonathan was very professional and friendly. Will return for more service in the future. More

by brywig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Mar 27, 2022 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

March 23, 2022

I always feel great going to autonation ford, specially with Mike, he really knows how to treat a customer. More

by jesus garza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 27, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 22, 2022

They are always very friendly, professional, and courteous. Great communication when car is being serviced. More

by Szn0512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Mar 26, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2022

Great experience, good communication and great follow up. The service team is one of the best I’ve encountered. More

by benawalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
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Mar 26, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2022

Eric Garcia is a very hardworking, dedicated customer service person! I appreciate so much the attention to helping me get my truck serviced!! More

by Sharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
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Mar 26, 2022 -

AutoNation Ford Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Great job done by all! Excellent service. I really loved the video showing all issues found. Great communication by Covin regarding the expected/found issues. Estimates More

by Lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corvin
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Mar 25, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2022

Always friendly and accommodating. Nice waiting area. They always check to see if there is any recalls and notify you if so. More

by dmebeme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember.
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Mar 25, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2022

Professional, Courteous attentive, very accommodating. Representative was very knowledgeable and kept me informed of progress More

by .nagreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 25, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2022

Daniel the Service Advisor was helpful throughout the whole process. Their service rates were lower than other places that I called. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel D'Larenti
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Mar 25, 2022 -

AutoNation Ford Katy responded

Hi Ryan, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2022

It was good, but my car doesn’t fix in the First time, so I needed to go back to the dealer and fix my car one more time More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Garcia
Report | Print
Mar 23, 2022 -

AutoNation Ford Katy responded

Hi Jennifer! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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