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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,003 Reviews

1,003 Reviews of AutoNation Ford Katy - Service Center

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March 16, 2022

My check up at Auto Nation Ford was done in a timely manner and all my concerns were addressed. Daniel went to great lengths to make sure he explained my concerns to the technicians and that each one ha More

by Phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 19, 2022 -

AutoNation Ford Katy responded

Hi Phyllis, thank you for your kind review; we are happy to pass along your comments to Daniel and the team here at AutoNation Ford Katy! Feel free to stop by if you ever need any more help.

March 16, 2022

I have different make vehicles and I am happy about the service ever time. Mr. Eric was very professional and knowledgeable even if I didn't bring a ford. More

by zero2hero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Mar 20, 2022 -

AutoNation Ford Katy responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2022

Service with Autonation Ford Katy was excellent! Carl was the person who took care of making this visit great. He made sure to look up past services to get my car running smoothly and efficiently. More

by ivemen98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl D. Larenti
Mar 20, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2022

They told me how long it will take to fix my car they got it done by that time. The communication was really great. Will definitely come back if I need too More

by dylanochoa219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 20, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 16, 2022

great service with Autonation - Katy. they got my vehicle turned around quickly and ready for a long road trip giving me peace of mind. Mike in servise was very helpful and a pleasure to More

by shaun.carroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 20, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2022

Always an excellent experience taking my car in for service here. The process is very organized and the cost was lower than I expected. My service advisor, Jonathan R., gave me frequent updates on the More

by Joanne Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rico
March 11, 2022

I've been doing business with these guys for over 15 years. Have always been completely satisfied with their service. Always has been top of the line, treated with respect and honesty. Its hard to find More

by Garyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative
Mar 11, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

March 11, 2022

I was pleased with most recent appointment for oil & filter change & new wiper blades. Very courteous & professional experience in service department & Robert Longoria. More

by agregorcyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
Mar 13, 2022 -

AutoNation Ford Katy responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 11, 2022

I had an excellent experience, Jonathan Rico was very professional and helpful to me, I didn't had to wait long and service was great. More

by Dalia S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rico
Mar 13, 2022 -

AutoNation Ford Katy responded

Hi Dalia, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2022

Just moving to Katy and needing a state inspection, my vehicle, under warranty, would not communicate with the states computer. It turned out to be a warranty issue and fix. Randal, my point of contact wh More

by Daddymcfaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramdal
Mar 11, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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