AutoNation Ford Katy - Service Center
Katy, TX
1,003 Reviews of AutoNation Ford Katy - Service Center
My check up at Auto Nation Ford was done in a timely manner and all my concerns were addressed. Daniel went to great lengths to make sure he explained my concerns to the technicians and that each one ha manner and all my concerns were addressed. Daniel went to great lengths to make sure he explained my concerns to the technicians and that each one had been addressed when I picked up my vehicle. More
I have different make vehicles and I am happy about the service ever time. Mr. Eric was very professional and knowledgeable even if I didn't bring a ford. service ever time. Mr. Eric was very professional and knowledgeable even if I didn't bring a ford. More
Service with Autonation Ford Katy was excellent! Carl was the person who took care of making this visit great. He made sure to look up past services to get my car running smoothly and efficiently. Carl was the person who took care of making this visit great. He made sure to look up past services to get my car running smoothly and efficiently. More
They told me how long it will take to fix my car they got it done by that time. The communication was really great. Will definitely come back if I need too it done by that time. The communication was really great. Will definitely come back if I need too More
great service with Autonation - Katy. they got my vehicle turned around quickly and ready for a long road trip giving me peace of mind. Mike in servise was very helpful and a pleasure to they got my vehicle turned around quickly and ready for a long road trip giving me peace of mind. Mike in servise was very helpful and a pleasure to deal with. More
Always an excellent experience taking my car in for service here. The process is very organized and the cost was lower than I expected. My service advisor, Jonathan R., gave me frequent updates on the service here. The process is very organized and the cost was lower than I expected. My service advisor, Jonathan R., gave me frequent updates on the progress of the work because I chose to wait in the waiting room instead of dropping off my car. Will definitely be back. More
I've been doing business with these guys for over 15 years. Have always been completely satisfied with their service. Always has been top of the line, treated with respect and honesty. Its hard to find years. Have always been completely satisfied with their service. Always has been top of the line, treated with respect and honesty. Its hard to find someone you can really trust these days, I highly recommend Auto Nation Ford !!! More
I was pleased with most recent appointment for oil & filter change & new wiper blades. Very courteous & professional experience in service department & Robert Longoria. filter change & new wiper blades. Very courteous & professional experience in service department & Robert Longoria. More
Just moving to Katy and needing a state inspection, my vehicle, under warranty, would not communicate with the states computer. It turned out to be a warranty issue and fix. Randal, my point of contact wh vehicle, under warranty, would not communicate with the states computer. It turned out to be a warranty issue and fix. Randal, my point of contact when entering the service department, was very helpful sitting the process of the vehicle repair. He kept me up to date with the vehicle status and repair. Needing a front license plate, my car came with a beauty bracket when purchased. I asked Randal if this could be attached as well. Not a problem. My experience with Autonation Ford was excellent. I will be a returning customer. More