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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,006 Reviews

1,006 Reviews of AutoNation Ford Katy - Service Center

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March 11, 2022

I was pleased with most recent appointment for oil & filter change & new wiper blades. Very courteous & professional experience in service department & Robert Longoria. More

by agregorcyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
Mar 13, 2022 -

AutoNation Ford Katy responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 11, 2022

I had an excellent experience, Jonathan Rico was very professional and helpful to me, I didn't had to wait long and service was great. More

by Dalia S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rico
Mar 13, 2022 -

AutoNation Ford Katy responded

Hi Dalia, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2022

Just moving to Katy and needing a state inspection, my vehicle, under warranty, would not communicate with the states computer. It turned out to be a warranty issue and fix. Randal, my point of contact wh More

by Daddymcfaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramdal
Mar 11, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 10, 2022

Service advisor was Randall Linney very professional kept me informed and also what other services my vehicle needed will definitely work with Randall again More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
Mar 11, 2022 -

AutoNation Ford Katy responded

Hi Joanne, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 09, 2022

The service dept always does a great job. They are qwik and professional. I highly recommend them. More

by Cjncowboycop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
Mar 11, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 09, 2022

Very professional staff. My vehicle was ready when promised and all repairs are working great! More

by Slmsunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Mar 11, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2022

Excellent service. Kindness to customer. Welcoming to all. Reliable and dependable. Would recommend to others. More

by adelinedvorak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ouida, Mickel
Mar 10, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 07, 2022

Best service hands down in Houston. Provided great communication and did not try and upsell on service. More

by turcomora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Mar 10, 2022 -

AutoNation Ford Katy responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 07, 2022

Always excellent service with AutoNation Ford Katy. I bought my F-150 here had it customized and have had great service every time I come in. Very efficient team and they will be honest and straight More

by bdrinkwine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 10, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 06, 2022

My vehicle was towed to AutoNation Ford Katy and it needed a new engine. I decided to buy a new one. Everyone was so kind and helpful. Especially my service advisor David Corvin, Sales Consultant Ryan More

by Timo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corvin, Ryan Davis, Alistair Demmink.
Mar 09, 2022 -

AutoNation Ford Katy responded

Hi Timo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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