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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,003 Reviews

1,003 Reviews of AutoNation Ford Katy - Service Center

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March 10, 2022

Service advisor was Randall Linney very professional kept me informed and also what other services my vehicle needed will definitely work with Randall again More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
Mar 11, 2022 -

AutoNation Ford Katy responded

Hi Joanne, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 09, 2022

The service dept always does a great job. They are qwik and professional. I highly recommend them. More

by Cjncowboycop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
Mar 11, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 09, 2022

Very professional staff. My vehicle was ready when promised and all repairs are working great! More

by Slmsunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Mar 11, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2022

Excellent service. Kindness to customer. Welcoming to all. Reliable and dependable. Would recommend to others. More

by adelinedvorak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ouida, Mickel
Mar 10, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 07, 2022

Best service hands down in Houston. Provided great communication and did not try and upsell on service. More

by turcomora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Mar 10, 2022 -

AutoNation Ford Katy responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 07, 2022

Always excellent service with AutoNation Ford Katy. I bought my F-150 here had it customized and have had great service every time I come in. Very efficient team and they will be honest and straight More

by bdrinkwine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 10, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 06, 2022

My vehicle was towed to AutoNation Ford Katy and it needed a new engine. I decided to buy a new one. Everyone was so kind and helpful. Especially my service advisor David Corvin, Sales Consultant Ryan More

by Timo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corvin, Ryan Davis, Alistair Demmink.
Mar 09, 2022 -

AutoNation Ford Katy responded

Hi Timo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

March 04, 2022

Really enjoy the customer service recived here. They are thorough in work and communication. Dustin is awesome he takes care of me at all appointments! More

by jnecole_smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 09, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 04, 2022

AutoNation Ford Katy never fails to deliver outstanding customer service. True to form, my recent service on my F150 went exactly the way I expected it, without a problem. I can highly recommend the servic More

by deonb63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot Recall
Mar 09, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

March 04, 2022

Great service and professional. I feel the waiting room can be bigger as well as have vending machines. More

by Pciciora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Mar 09, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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