AutoNation Ford Katy - Service Center

Rough rude and the service people complaining that they are overworked! Not impressed! They are doing me a favor taking my car (and money) for service? Service manager was pissed off person too! I stayed are overworked! Not impressed! They are doing me a favor taking my car (and money) for service? Service manager was pissed off person too! I stayed polite and minimized confrontation! Service quality is dead at this dealership! Forget you! More

I did not purchase a vehicle here, but I visited the Aftermarket Service group to have a level installed on a 2021 F150. Their pricing was in line with other shops and did not include a ridiculous mark Aftermarket Service group to have a level installed on a 2021 F150. Their pricing was in line with other shops and did not include a ridiculous markup like other dealerships. Steve Drier was open and honest and saw that everything was completed on time and right the first time. More

Mark was great. He contacted me throughout that morning to keep me updated on my truck. He contacted me throughout that morning to keep me updated on my truck. More

The car was ready thirty minutes before the promised time and I appreciated the technician videos. and I appreciated the technician videos. More

The service tech was very friendly and helpful with the service and the text from the online link was helpful service and the text from the online link was helpful More

The associates there are extremely courteous . They were able to get our vehicle done in a timely manner. Very efficient They were able to get our vehicle done in a timely manner. Very efficient More

Excellent service it was quick and reasonable. Service rep was great. Friendly staff. Thank you very much. Service rep was great. Friendly staff. Thank you very much. More

It’s great service like always, many thanks to Mr. Dustin Thomas he was very helpful and creative Thanks Ford again Dustin Thomas he was very helpful and creative Thanks Ford again More

The Service department is great. It’s easy, convenient, with no surprises. Many thanks to David Corbin and the Ford service team. It’s easy, convenient, with no surprises. Many thanks to David Corbin and the Ford service team. More

Great dealership, I purched two vehicles from Autonation Ford Katy and will do it again Ford Katy and will do it again More