AutoNation Ford Katy - Service Center

This location has amazing customer service They keep me informed on my vehicle and the services need to keep it in good shape. I would recommend others to come check them out. informed on my vehicle and the services need to keep it in good shape. I would recommend others to come check them out. More

As always Mike has been great and the services have been excellent. Thank you all excellent. Thank you all More

Easy to schedule, was in and out in an hour. Helpful and courteous staff. Third visit to this location. Helpful and courteous staff. Third visit to this location. More

AutoNation Ford Katy is the best dealership to buy a vehicle and the service department is number one in my experience with them. They are courteous and get the job done quickly. vehicle and the service department is number one in my experience with them. They are courteous and get the job done quickly. More

I love AutoNation Ford in that I never have trouble getting my service done there and always with a smile..!! getting my service done there and always with a smile..!! More

Great job by Autonation Ford Katy. The service adviser I had signed up with was out that day so Randy took care of me and my Ford Escape. I brought it in for an oil change/tire rotation service but it turne had signed up with was out that day so Randy took care of me and my Ford Escape. I brought it in for an oil change/tire rotation service but it turned out my vehicle was in need of new tires. After picking out the tires for the car, I decided to wait for the few hours it was supposed to take. After about an hour, Randy came up and offered me a loaner vehicle to take home because the tires had to come from another site and the service would be taking significantly longer. I was given a beautiful Ford Expedition to drive back home and use for the afternoon until my car was ready. I really appreciate him going the extra mile for me. I have always had excellent service at AutoNation Ford and this is my first Ford vehicle but I plan to stay loyal to Ford for my future car needs. Thank you so much! More

Always professional and respectful of my time. Very informative and communicative team. The new walk around software that shows the work they recommend is awesome informative and communicative team. The new walk around software that shows the work they recommend is awesome More

Excellent service! Daniel D'Larenti was very helpful and knowledgeable. Very satisfied with everything there. knowledgeable. Very satisfied with everything there. More

Though I didn't have an appointment, they took the vehicle, diagnosed the issue, solved the problem and I was in business again. Service advisor, Randy Linney, took care of me as if I was family. Gr vehicle, diagnosed the issue, solved the problem and I was in business again. Service advisor, Randy Linney, took care of me as if I was family. Great service! More

The staff was prompt and professional. The facilities was user friendly and comfortable. Service was very timely. user friendly and comfortable. Service was very timely. More