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AutoNation Ford Katy - Service Center

Katy, TX

4.2
1,018 Reviews

1,018 Reviews of AutoNation Ford Katy - Service Center

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February 23, 2022

The Service department is great. It’s easy, convenient, with no surprises. Many thanks to David Corbin and the Ford service team. More

by Richard Hart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corbin
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Feb 26, 2022 -

AutoNation Ford Katy responded

Hello Richard, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2022

Great dealership, I purched two vehicles from Autonation Ford Katy and will do it again More

by balli_james11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Feb 22, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2022

The work to be done on my truck was well explained, finished on time and at the agreed price. More

by Gary Kincade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lewis
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Feb 22, 2022 -

AutoNation Ford Katy responded

Hi Gary, we are pleased to hear you had such a positive experience with us, Please don't hesitate to reach out to us if there's anything more we can do!

February 19, 2022

Great Service! . Good communication. I was kept up to date on the status of my vehicle at all times. More

by stevers63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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Feb 22, 2022 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 18, 2022

Katy AutoNation Ford,Worst dealership Ever! Henri Sanchez and Don worst Service Management.They have no respect for their customers and give more excuses More

by tmg0708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henri Sanchez and Don/Service management
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Feb 20, 2022 -

AutoNation Ford Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Katy. If you'd like, please contact our General Manager at (281) 305-8949. We'd appreciate the chance to make your experience a positive one.

February 18, 2022

This location has amazing customer service They keep me informed on my vehicle and the services need to keep it in good shape. I would recommend others to come check them out. More

by sakina.bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Feb 20, 2022 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2022

As always Mike has been great and the services have been excellent. Thank you all More

by Tavo Recinos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
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Feb 18, 2022 -

AutoNation Ford Katy responded

Hi Tavo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

February 16, 2022

Easy to schedule, was in and out in an hour. Helpful and courteous staff. Third visit to this location. More

by Clare1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot names
Report | Print
Feb 18, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 16, 2022

AutoNation Ford Katy is the best dealership to buy a vehicle and the service department is number one in my experience with them. They are courteous and get the job done quickly. More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
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Feb 18, 2022 -

AutoNation Ford Katy responded

Hi Mimi, thank you so much for your positive comments about AutoNation Ford Katy! If you ever need help, just give us a call. Happy motoring!

February 14, 2022

I love AutoNation Ford in that I never have trouble getting my service done there and always with a smile..!! More

by memaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
Feb 15, 2022 -

AutoNation Ford Katy responded

Hi Memaw, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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