AutoNation Ford Katy - Service Center

Took my truck in due to the check engine light. Appointment happened timely at my appointment time. Service advisor, David Lewis, was great to work with. Vehicle was ready when promised. Appointment happened timely at my appointment time. Service advisor, David Lewis, was great to work with. Vehicle was ready when promised. More

Very well organized and full of well manner people.my advisor randy was great and I would recommend randy to anyone. advisor randy was great and I would recommend randy to anyone. More

Great service. Robert was helpful as usual, always looking to go the extra mile to make sure everything is ok. looking to go the extra mile to make sure everything is ok. More

Tom was caring and honest. My first time there and will come back for future maintenance come back for future maintenance More

The representative in the service department are very polite and courteous. The give information on my vehicle when it is work is needed. polite and courteous. The give information on my vehicle when it is work is needed. More

My service manager Mark was a good honest guy and got the service done well before I expected it. Only bad thing was they don't give loaners on recall service, which sort of sucks. service done well before I expected it. Only bad thing was they don't give loaners on recall service, which sort of sucks. More

Great service experience - Giovanni R always takes great care of me. Check-in & Check-out were a breeze. Wait time was around an hour for the oil change & tire rotation. Only one issue, Tire pressure was no care of me. Check-in & Check-out were a breeze. Wait time was around an hour for the oil change & tire rotation. Only one issue, Tire pressure was not checked - My Ford app alerted me after I left the dealership that my tires needed air - They were between 27-29 psi. More

good morning very good service and attention I congratulate the staff who make everything possible Thank you congratulate the staff who make everything possible Thank you More

I had a very good experience when I had my vehicle serviced and all my questions were answered. serviced and all my questions were answered. More

David was very helpful assisted with what I needed . He explained what was going to be done on this visit how long it was going to be. I requested the shuttle to be dropped off. it was only about an hour explained what was going to be done on this visit how long it was going to be. I requested the shuttle to be dropped off. it was only about an hour or two later received call, car was ready. price was reasonable. More